Kinzie Hotel
20 West Kinzie, Near House of Blues Chicago, Chicago, IL 60654, United States
Rating
4.5
Travelers Choice
2021
Price Level
$$$
房间
215
Pets
Yes
從 $ 2,989.06
21
May
Kinzie Hotel, Chicago
Price & Availability
Select your room
Deluxe King Room ·
Bed & Breakfast
Cancel free of charge before Fri, 17 May 2024
Doble Deluxe ·
Bed & Breakfast
Non Refundable
Habitación Doble Deluxe One Bed ·
Bed & Breakfast
Cancel free of charge before Thu, 16 May 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
1622 reviews
5
2043
4
717
3
170
2
51
1
29
Customers Review
Location 5
Cleanliness 4.7
Comfort 4.6
Neighborhood 4.7
Amenities 4.4
Condition 4.6
Recomendation 89.3%
“Stayed here for a weekend with my girlfriend, everything was beautiful about our stay until I called the front desk because the vent had been blowing cold air. I called the front desk agent, by the name of Niko Azura, he asked gave me attitude about the issue because the Maintenence man had left for the day. He then asked if he could come up to my room to check it out, I agreed. He then said he could possibly switch the room out for us. We went to get some food and when we came back he then told us he had to evict us for smoking in the room. He told me he spoken to his manager and he told him to evict us. I proceeded to kindly tell him there was absolutely no smoking in the room, only cannabis purchased from a medical dispensary was prepared to be consumed outside of the hotel, being that I am a medical cannabis patient, in a state which cannabis is legal to possess. When I tried to explain that to him and kindly tell him that there was no cannabis consumed in the room, only outside of the hotel, he then threatened to call the police if we didn’t leave. He said that he saw cannabis on the desk. When I asked if I could speak to the manager he said that he was the manager. He pointed to a slip of paper with the hotel policy on it, which I have posted below. Nowhere in it does it say that you can not have cannabis in your room. It says SHOULD YOU CHOOSE TO SMOKE IN YOUR ROOM OR LIGHT CANDLES, THERE WILL BE A MINIMUM 250 CHARGE TO RESTORE YOUR ROOM TO ORIGINAL SMOKE FREE CONDITION. WE WILL ALSO EVICT YOU WITHOUT A REFUND. I do not appreciate being mistreated and discriminated against by the staff.In response to your post, there were several guests in and out of the hotel the entire weekend. I too smelled smoke on the floor as well as the elevator. But that does not mean that It was from my room. Room 319, was left last night and you can check it now. No damage done by me whatsoever.”
— K-Ron Harbin
“Excelentes comodidades nos quartos e bom atendimento ao cliente. Tive que ser transferido para um quarto diferente, pois meu primeiro quarto tinha uma TV que não estava funcionando. A necessidade de reter as cobranças de um cartão de crédito e, em seguida, aguardar pacientemente que seus fundos sejam reembolsados por meio de sua instituição bancária é muito irritante. Paguei em dinheiro pela minha estadia e ainda estou esperando para ser curado com o dinheiro mantido em cativeiro pelo meu banco.”
— Lynette Walton
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