DoubleTree by Hilton Hotel Santa Ana - Orange County Airport
201 East MacArthur Blvd., Near Segerstrom Center for the Arts, Santa Ana, CA 92707, United States
Rating
4
Price Level
$$
Rooms
253
Pets
No
from AUD 1,550.69
30
May
DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, Santa Ana
DoubleTree by Hilton Hotel Santa Ana - Orange County Airport
The 3-star Doubletree Santa Ana Orange County Airport Hotel offers comfort and convenience whether you're on business or holiday in Santa Ana (CA). The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour front desk, facilities for disabled guests, car park, room service, family room are there for guest's enjoyment. Each guestroom is elegantly furnished and equipped with handy amenities. Entertain the hotel's recreational facilities, including fitness center, outdoor pool. A welcoming atmosphere and excellent service are what you can expect during your stay at Doubletree Santa Ana Orange County Airport Hotel.
Սակագինը և Առկայությունը:
Select your room
Standard King Room ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Standard 2 Queen Room (Accessible) ·
Room Only · 2 Queen Beds
Member’s exclusive price
Non Refundable
Standard Room (Accessible) ·
Room Only · 2 Queen Beds
Member’s exclusive price
Non Refundable
Standard 2 Queen Room ·
Room Only · 2 Queen Beds
Member’s exclusive price
Non Refundable
1 Cama De Matrimonio Grande ·
Room Only
Cancel free of charge before Mon, 27 May 2024
Deluxe King Room ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
2 Camas De Matrimonio, No Fumadores, Accesible ·
Room Only
Cancel free of charge before Mon, 27 May 2024
Habitación Deluxe, 1 Cama De Matrimonio Grande, No Fumadores ·
Room Only
Cancel free of charge before Mon, 27 May 2024
1 Cama De Matrimonio Grande ·
Bed & Breakfast
Cancel free of charge before Mon, 27 May 2024
2 Camas De Matrimonio, No Fumadores, Accesible ·
Bed & Breakfast
Cancel free of charge before Mon, 27 May 2024
Standard King Room ·
Bed & Breakfast
Cancel free of charge before Fri, 24 May 2024
Standard Room ·
Room Only
15% զեղչ
Non Refundable
Standard 2 Queen Room (Accessible) ·
Bed & Breakfast
Cancel free of charge before Fri, 24 May 2024
Standard 2 Queen Room ·
Bed & Breakfast
Cancel free of charge before Fri, 24 May 2024
Habitación Deluxe, 1 Cama De Matrimonio Grande, No Fumadores ·
Bed & Breakfast
Cancel free of charge before Mon, 27 May 2024
Deluxe King Room ·
Bed & Breakfast · King
Deluxe King Room with Extra Bed ·
Room Only · King
7% զեղչ
Non Refundable
Standard King Room with Extra Bed ·
Room Only · King
7% զեղչ
Non Refundable
Double Room King Bed - De Luxe ·
Room Only
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4
974 reviews
5
4
3
2
1
Customers Review
Location 5
Cleanliness 4.3
Comfort 4.2
Neighborhood 4.3
Amenities 3.9
Condition 4.2
Recomendation 79.8%
“I stayed at the Santa Ana - Orange County DoubleTree for one week from August 21 - 26. The location is nice, upscale. The room was very nice, clean and comfortable. Neither the bathroom sink nor the tub were clogged or slow to drain. I hate it when that happens. I enjoyed breakfast at the hotel every morning and one dinner meal. The menus had a variety of items and all the servers were very attentive, friendly and their service was awesome. I travel a lot for work and this was one of the nicer hotels I've stayed in.”
— Cantinatollo1
“I was a walk-in lodger, the only 2 points earned by the lady who helped me to check in that night. They are the service problems and housing problems.
(And also everything based on that lady told me that’s one of the best rooms I can get, and I believe she upgraded for me already to a room with the coach, I appreciate that)
1. The misplacing of body lotion and body wash; The body wash was placed where the wash basin at, while the body lotion was placed above the bathtub by the housekeeping ladies. Soaking wet, I had to drag my damp body to the washbasin naked to squeeze the body wash so that the floor was full of water. If this was not due to the negligence of the cleaning staff, this design was particularly unreasonable. Who would be responsible if the procedure caused the guests to slip? If a family with children lives in a guest room like this, who is responsible if the child falls in the process? I was scared to think about it.
2. After checking in with my Hilton membership, the lady at the front desk agreed to an hour's delay in check-out. At the same time, I put a do not disturb sign outside my door. However, after 11 o 'clock, there was still a cleaning staff knocking loudly on the door as if desperately trying to get rid of the guest. Do strict training guidelines exist for the humanized connection between employees and customers while your company trains your employees? If such training exists, are any special notes passed on to their following shifts of the customer’s needs?
3. Hotel soundproof facilities are madly unreasonable; at a bit more than ten o 'clock in the morning will hear a lot of noise, people in the corridor talking, a vacuum cleaner sound, and so on. Ironically, it took a long time for the call to be answered at the front desk for the noise complaint, but an hour later, I was bombarded with calls urging me to check out.
And yes, everything was based on the experience of being promised one of the best rooms.”
— Qianhui Ma
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