Experience Luxury and Relaxation at Iberostar Grand Rose Hall in Montego Bay, Jamaica

Dwayne Thompson

Nov 12, 2019

5

This was the ideal get away from what is about to be a very cold winter. This girl Chantal from the guest services office arranged a romantic breakfast for my fiance and I and it was perfect! Genuine Jamaican smiles every angle you turn on the resort and everything seemed prestigious. Absolutely enjoyed our stay! 🖒🖒🖒🖒

Ariel Jack

Nov 12, 2019

3

While I had a great time at Rose Hall Suites. My room with another person was not cleaned everyday. It also was not turned down every night. Out of the 7 days we were there only 2 times was it turned down and once cleaned. Other than that the butlers were great and accommodating. The food was eh but it was enough to choose something different. Overall it was a good second time being in Jamaica.

Neicy Clarke

Nov 11, 2019

5

I came for my honeymoon and lord I did have a great time. I loved everything about the place. The service is exceptional!!! Chantal from public relations is simply amazing. She was polite and made us felt at home. We will be coming again 💚💚

Wray Adams

Nov 08, 2019

5

I had an excellent stay at Iberostar. The food , entertainment and other related services were remarkably. On arrival, my concierge Janel was very clear and concise about all the amenities the hotel provided. She also exhibited a high standard of professionalism. I will surely return as well highly recommend this hotel chain.

Luke Rogers

Nov 06, 2019

5

Our stay was very good. Omar was our butler and he took very very good care of us. He was very efficient and made sure we had restaurant reservations each night. Food at the resort is also good. We will be back.

Shania Williams

Oct 27, 2019

5

Just returned from our 3rd trip there. It gets better and better each time. The staff is incredible friendly. The amenities are top notch. Excursions are a lot of fun. Food is amazing. Beach is very clean. The bartenders and spa staff are the best. Lots of new friends every time we visit. Newest friend is now safa from concierge!

Marissa Harber

Oct 19, 2019

5

We just got home from our trip to Rose Hall Suites a couple of days ago. The resort itself is incredible, but even more than that, the staff is what made our stay so perfect! Everyone is so friendly and they really go above and beyond to make sure you have everything you need! The entertainment crew is amazing! Susie, Kevin Hart 2.0, and Pineapple really took the time to make our 2 girls feel special. There were even a few tears shed saying goodbye to Susie. She is so special and such a kind soul! Our kids insist we go back to Montego Bay instead of Negril, just for Susie! I hope Iberostar appreciates her as she deserves! I really can't say enough about our visit. I wouldn't change a thing, except to maybe stay longer! Good job, Iberostar!

Tim Dixon

Oct 12, 2019

5

We got an ocean view suite, the room was amazing, everything was clean and over the top. The food was really good I was not expecting it to be as good as it was. There are a few little things you can nit-pic if you want to. Some of the hallways and elevators have a musty smell, but hey this is the tropics and we are on the ocean. Best part about this place was the Service! 5 stars. These people will make you feel like Kings and Queens. Tipping is not necessary but I suggest at least tipping your butler, and your favorite bar tender. A few bucks might go a long way. All around we where very very impressed!

D Walters

Oct 09, 2019

5

I am writing on behalf of myself and family. I recently stayed at the Iberostar Beach back in August with my family. This was my second stay at this hotel. I would like to give a very big "thank you" to Mr. Presley and the front desk staff for their accommodation without any hesitation. Our room set up and the view was perfect. I had sent an email a couple months prior, to inquire on adjoining rooms. I thought it wouldn't be possible, however, your customer service was excellent!! I would like to also acknowledge Ms. K. Stone for her professionalism and hospitality. She was excellent and it shows that she loves what she does and she does it well. Everyone there was wonderful from the entertainment crew, dining crew, housekeeping, maintenance, bartenders, and chefs....the list goes on. From the greeting smiles as soon as we arrived to the welcome back ribbon on the doors, it made it worth the return to the Iberostar. The small things make a huge difference. I hope that Mr. Presley, Ms.K.Stone, and the rest of the team members are acknowledged for their hard work and dedication as part of the Iberostar team. God bless you all. Looking forward to my next visit soon.

Tawana Anderson

Oct 04, 2019

5

The level of customer service is unmatched. From the minute we arrived we were promptly greeted and given a upgrade to a ocean view suite. While our suite wasn't ready we went and had lunch. Omar from the front desk made a point to find us by the pool and advised us that our room was ready. He also walked us to our room and told us the butler would arrive shortly. Every employee we encountered at the resort was not only pleasant but they were happy and ready to serve us. Our Butler Antonio went above and beyond to make our stay enjoyable. He was very attentive and listed to our every need. I would definitely stay here again and recommend Iberostar Grand to all my friends.

di0nec

Not exactly my style

3

During the pandemic, this resort could stand to use a little more cleaning. I did not notice anyone wiping tables and lounge chairs between customer. They had inflatable rafts for the lazy river but...

MissyDizzy

WARNING DO NOT JOIN THIS CLUB MEMBERSHIP SCAM

1

I joined this in 2018 less than 6 months after my father passed away, as I was sold the promises of amazing deals and prices which was needed as I still had my mother who lived Jamaica to visit and I...

tonirobby

the best!!

4

one of my best trips !! my friends loved the hotel food and staff .. every day was fun especially with the entertainment group who pulled us out of our shell every day and made the trip active and...

Traveler790307

Lovely

5

My stay was 6 nights 7 days with family and friends, the crew was awesome Tevin and Basiene was the best, they was attentive to all I needs anything we asked and needed they was their and when...

3charlinez

Best visit definitely coming back

5

Colin helped us at the front desk. He was amazing, the whole stay was perfect. My son enjoyed the pool. Everything was clean and the sanitizing stations every where it was just what we needed...

twolydaycrew

Best Vacation Ever

5

We had the greatest time at the Iberostar Rose Hall Jamaica. All of the staff was so nice Kyzon our Butler took care of us from the minute we got there. Everyone from the front desk, the cleaning...

Iberostar Grand Rose Hall, Montego Bay

Iberostar Grand Rose Hall

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