Hotel Riu Caribe
Boulevard Kukulclan, Kilometer 5.5, Lote 6-C, Zona Hotelera, Near Tortuga Beach, Cancun, 77500, Mexico
Rating
4
Price Level
$$$
Rooms
506
Pets
No
20
May
Hotel Riu Caribe, Cancun
Price & Availability
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Overall
Very Good
4
1303 reviews
5
4339
4
2968
3
1116
2
457
1
408
Customers Review
Location 4
Cleanliness 4.2
Comfort 3.8
Neighborhood 4.2
Amenities 4
Condition 4
Recomendation 57%
“La habitación que nos tocó era la más lejana y ruidoso. todo quedaba muy lejos. Para el que le interese habitación 298 pidan cambiarla inmediatamente ya que la política de cambios es complicada una vez que la tomaste. El hotel es grande pero no guarda relación con los lugares disponible en playa y pileta. La pileta más tranquila para cuando vas en familia (por supuesto estaba del otro lado del hotel donde teníamos la habitacion) es la que primero se queda sin sol porque la tapa el hotel. El servicio de limpieza es deficiente, un día solo repusieron toallas porque terminaba el horario. Claro eramos la última habitación... En resumen. No volvería.”
— Hernan David Vicente
“We stayed at RIU Caribe 09/09-09/13 in a frontal ocean view jr. suite on the 5th floor with a spectacular view. From arrival to departure, the resort staff was amazing. Everything was very well maintained and thoroughly cleaned regularly. There are hand sanitizer stations throughout the resort grounds, indoors and out. Masks are required while walking through the resort but can be removed once outside/seated to eat/in your room. The food was good and all but one restaurant (Maria Margarita) are buffet-style. A pizza station is outside near one of the pools. While tips & gratuity are included in the fare, it is customary to tip. A BBVA ATM is located in the lobby and issues pesos (don't be afraid when you input $2,000; you are only withdrawing about $100). Our housekeeping staff was great and we had the cutest towel animals and floral designs left for us. The water pressure and temperature are good. There are plenty of lounge chairs on the beach and around the pool. Neither was ever overcrowded. There are vendors who walk the beach but we were never bothered. Just say no thank you and they continue on. We did one excursion booked through Scuba Caribe who are there are the resort. Needless to say we loved our stay and felt very safe at RIU Caribe and we cannot wait to book another trip soon.”
— Kellee Holt
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