Hampton Inn Houston-Brookhollow
12909 Northwest Freeway, In Houston (Fairbanks), Houston, TX 77040, United States
Rating
4.4
Price Level
$$
Rooms
81
Pets
No
from DZD 93,591.24
29
May
Hampton Inn Houston-Brookhollow, Houston
Price & Availability
Select your room
Standard 2 Queen Room ·
Bed & Breakfast · 2 Queen Beds
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Non Refundable
Standard King Room ·
Bed & Breakfast · 1 King Bed
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Non Refundable
Standard King Room (Accessible) ·
Bed & Breakfast · 1 King Bed
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Non Refundable
Habitación, 2 Camas De Matrimonio ·
Bed & Breakfast
Non Refundable
Habitación, 1 Cama De Matrimonio Grande (study) ·
Bed & Breakfast
Non Refundable
Habitación, 1 Cama De Matrimonio Grande, Accesible Para Personas Con Discapacidad, Bañera ·
Bed & Breakfast
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
992 reviews
5
234
4
96
3
46
2
30
1
40
Customers Review
Value 4.2
Location 4.3
Cleanliness 4.6
Comfort 4.5
Neighborhood 4.1
Amenities 4
Condition 4.4
Recomendation 93%
“This hotel is giving "old but they tried to modernize the floors/rooms" and failed. Our room was decently clean enough to withstand our 4-day stay, but there were many small things that increasingly made this place a turn off. Our toilet wouldn't flush and wouldn't stop running so we had to call the front desk. The water pressure in the sink was extremely weak. The towel hooks and shower head were falling out the wall. There was no complimentary bar soap left for us to wash our hands. I saw a baby roach run in a crack in the wall. The tub didn't look fully clean around the sides. Housekeeping did not change our sheets despite us not having our do not disturb sign on the door. The elevator was gross. And just the overall layout of the room seemed dumb. Why put a full-length mirror in the corner of the room and not as you walk in? We also didn't have a microwave. Check-in was smooth and the workers were nice but yeah, will not be staying here again.”
— Cydney Lee
“The location was great, all of the tourist things that I wanted to do were all no more than 20mins away, the staff were professional, friendly & attentive. The only concern I had was why my room wasn't cleaned or restocked with towels after a staff member specifically put the request in after no one came for 2 days, it's also weird that they ran out of clean towels. I don't know how that's possible for a hotel? Im thinking maybe they're short staff? The room was also muggy, so I wasn't surprised to see rusted door hinges & mold spot on the wall in the bathroom. A localização era ótima, todas as coisas turísticas que eu queria fazer estavam a não mais de 20 minutos, a equipe era profissional, amigável e atenciosa. A única preocupação que tive foi por que meu quarto não foi limpo ou reabastecido com toalhas depois que um membro da equipe fez o pedido especificamente depois que ninguém veio por 2 dias, também é estranho que eles ficaram sem toalhas limpas. Eu não sei como isso é possível para um hotel? Estou pensando que talvez eles sejam poucos funcionários? O quarto também estava abafado, então não fiquei surpreso ao ver dobradiças da porta enferrujadas e manchas de mofo na parede do banheiro.”
— Trinity Taylor
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