Sandos Caracol Eco Resort
Carretera Cancun, Chetumal, Km. 295, Near Quinta Avenida, Playa del Carmen, 77710, Mexico
Rating
3.9
Price Level
$$$
Rooms
956
Pets
No
from
$ 1,962.07
09
Jan
Sandos Caracol Eco Resort, Playa del Carmen
Sandos Caracol Eco Resort
Located on the exclusive Mayan Riviera, this luxurious hotel is only 10 minutes from the picturesque town of Playa del Carmen. Opposite the sea and surrounded by diversified nature, guests here are able to explore the exotic beach and jungle vegetation with swamps, moor landscape and natural lagoons. The attractions are Playa del Carmen beach with its variety of bars, restaurants, craft workshops as well as Xcaret and Xel-Ha nature parks with their wide selection of animal life. Immerse yourself in nature and ancient Maya history at our truly unique all inclusive resort in Playa del Carmen. Here at Sandos Caracol Eco Resort, you can swim in the cool, crystal clear waters of a natural jungle cenote, lounge on the beach surrounded by palm trees, or spend an adrenaline-filled day at the full-size water park.
Price & Availability
Select your room
Preferred Rate
Eco Family Superior - Ttoo_pkg_net Top ·
All Inclusive
Cancel free of charge before Thu, 19 Dec 2024
Eco Family Superior. ·
All Inclusive
Eco Superior 2 Adults ·
All Inclusive
Special discount -131.88
Cancel free of charge before Tue, 24 Dec 2024
Eco Family Superior ·
All Inclusive · 1 King Bed and 1 Twin Bunk Bed
Private sale
Non Refundable
Habitación Familiar Superior ·
All Inclusive
Cancel free of charge before Sun, 29 Dec 2024
Double Superior Familyroom (gardenview Balcony) ·
All Inclusive
Cancel free of charge before Sat, 28 Dec 2024
Double Or Twin Superior King Bed ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
Habitación Familiar Superior - Vista Jardín ·
All Inclusive
Non Refundable
Preferred Rate
Pool View One Bedroom Suite - Ttoo_pkg_net Top ·
All Inclusive
Non Refundable
Preferred Rate
Pool View Penthouse - Ttoo_pkg_net Top ·
All Inclusive
Non Refundable
Family Room Superior Garden View ·
All Inclusive
Non Refundable
Pool View One Bedroom ·
All Inclusive
Family Room Standard ·
All Inclusive
Cancel free of charge before Sun, 22 Dec 2024
Pool View Penthouse ·
All Inclusive
Superior Family Room - Garden View Non Refundable ·
All Inclusive
Non Refundable
Pool View One Bedroom Suite 2 Adults ·
All Inclusive
Special discount -164.85
Cancel free of charge before Tue, 24 Dec 2024
Pool View 1 Bedroom Suite ·
All Inclusive · 1 King Bed and 1 Twin Sofa Bed
Private sale
Non Refundable
Pool View One Bedroom Suite ·
All Inclusive
26% discount
Non Refundable
Pool View Penthouse 2 Adults ·
All Inclusive
Special discount -170.35
Cancel free of charge before Tue, 24 Dec 2024
Suite One Bedroom ·
All Inclusive
Package Rate
Cancel free of charge before Mon, 23 Dec 2024
Penthouse Pool View ·
All Inclusive
Cancel free of charge before Mon, 30 Dec 2024
Room Standard ·
All Inclusive
Cancel free of charge before Sun, 22 Dec 2024
Suite - Vista Piscina ·
All Inclusive
Cancel free of charge before Sun, 29 Dec 2024
Double Suite (poolview) ·
All Inclusive
Cancel free of charge before Sat, 28 Dec 2024
Room King Bed One Bedroom ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 25 Dec 2024
Habitación Penthouse - Vista Piscina ·
All Inclusive
Cancel free of charge before Sun, 29 Dec 2024
Preferred Rate
Eco Family Penthouse - Ttoo_pkg_net Top ·
All Inclusive
Non Refundable
Habitación - Vista Piscina ·
All Inclusive
Cancel free of charge before Sun, 5 Jan 2025
Room Pool View ·
All Inclusive
Cancel free of charge before Sun, 22 Dec 2024
Room Penthouse With Views ·
All Inclusive
Cancel free of charge before Sun, 22 Dec 2024
Eco Family Penthouse. ·
All Inclusive
Suite Pool View ·
All Inclusive
Cancel free of charge before Sat, 21 Dec 2024
Eco Family Penthouse ·
All Inclusive · 1 King Bed and 1 Large Twin Bunk Bed
Private sale
Non Refundable
Eco Penthouse 2 Adults ·
All Inclusive
Special discount -149.20
Cancel free of charge before Tue, 24 Dec 2024
Room Penthouse ·
All Inclusive
Package Rate
Cancel free of charge before Mon, 23 Dec 2024
Apartment Penthouse With Views ·
All Inclusive
Cancel free of charge before Sun, 22 Dec 2024
Habitación Familiar Penthouse ·
All Inclusive
Cancel free of charge before Sun, 29 Dec 2024
Room Bunk Bed ·
All Inclusive
Cancel free of charge before Sun, 22 Dec 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.9
1119 reviews
5
12244
4
5653
3
2111
2
958
1
815
Customers Review
Cleanliness 4.1
Comfort 4
Neighborhood 4.2
Amenities 4
Condition 4
Recomendation 49.7%
“It’s a beautiful resort that was built into, and around, the wilderness. That’s what really impressed me. They simply didn’t tear down the entire wilderness just to put a resort up by the beach.
I was extremely impressed with the work staff and the social distancing protocol that was implemented at this resort. They really had it down pat and are doing a much better job than many places here in the U.S. Even though this resort offers all inclusive I would highly recommend to have some dollars/pesos on hand to tip the staff. They are very attentive and work extremely hard.
Our concierge, Marco, was fantastic and went above and beyond to secure our dinner reservations and answer all of our questions regarding recommended excursions and visiting the neighboring cities/towns.
The trip was extremely relaxing and everything we could’ve asked for. The only negative was that a few areas of the resort seemed to be roped off or in need of a little clean up. This was perfectly understandable, as our visit was a week after Hurricane Delta, which I’m sure caused some havoc.”
— Ryan Landry
“Staff service is amazing and they go above and beyond from the very beginning. We had adult only wristbands and werehelped by CARLOS to make the restaurant reservations for dinner and he gave us important need to know facts about the Resort. We did breakfast and lunch at the Riviera restaurant which was amazingly delicious, Kudos to the Chef. Our servers at the Riviera were VIRGINIA and KARINA, they both made our meal times very pleasant, they were super attentive, and although they had a mask, we knew they had a big smile. The adult only side was very nice because we were on a vacation without our kids and were able to spend quality couple time.ADRIANA CASTILLO who overlooked restaurants in the evening was a big help, always attentive and very friendly. I can say, we saw Adriana making her rounds at every restaurant we ate in the evening, she was always making sure everything was running smoothly. We ate dinner at the Mascaras Restaurant were we had a server name ADRIAN(young man) who made sure we were satisfy with the dishes we ordered. We had a mini impromptu photoshoot with a lady name ANDY which was excellent because we made a package purchase. We were able to see all the activities that the resort offered for families which was very alluring because we are parents of 3 children. We met Alex and Maria Jose from Royal Elite and they were very sincere and helpful in finding a perfect vacation package for us. The resort is family friendly, has great customer service and that made our decision to make it our future family vacation spot.”
— Xiomara Landa
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