Experience Luxury and Nature at Gran Meliá Iguazú, Puerto Iguazu, North Argentina

Gran Meliá Iguazú

Parque Nacional Iguazu, Near Iguazu Falls, Puerto Iguazu, 3370, Argentina

Rating

4.3

Travelers Choice

2022

Price Level

$$$$

Rooms

183

Pets

May

Gran Meliá Iguazú, Puerto Iguazu

Gran Meliá Iguazú

A mile from the glorious Iguazu Falls and offering non-smoking rooms with balconies an on-site spa a kids' club adult and children's pools and two restaurants the Sheraton Iguazu Resort & Spa delivers a world class experience. All 176 non-smoking rooms at the low-rise Sheraton offer views of either Iguazu Falls or the surrounding rainforest. Rooms feature private balconies to take in the sound of the rushing water signature beds flat-panel TVs with cable minibars mini-fridges and Wi-Fi (for a fee). Garganta del Diablo the hotel's signature restaurant serves traditional regional cuisine throughout the day and offers live music. The poolside snack bar and the lobby bar are additional perks. Room service is available. Arrange massages and facials at the Seda Spa work out in the fitness center or relax the muscles in the hot tub steam room and sauna. The hotel features an adult pool and a children's pool in addition to a kids' club. Other amenities include a business center a 24-hour front desk and free parking. A mile from Iguazu Falls one of South America's most stunning waterfalls the Sheraton is hugged by rainforest. Garganta del Diablo is a mile away. Precious Stones Mine is 19 miles away as is Three Borders Landmark. The hotel is seven miles from Cataratas del Iguazú International Airport.

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Overall

Excellent

4.3

998 reviews

Customers Review

Value 3.2

Location 4.9

Cleanliness 4.4

Comfort 4.2

Neighborhood 4.8

Amenities 4.6

Condition 4

Recomendation 87.2%

“I really wanted to love the Melia. Knew it from a stay 12 years ago when it was Sheraton. The pictures on website show the renovation, but it's really more of a face lift than a reservation. The good - Huge pool to spend the day playing with kids or recovering after tours of the falls and park. The water is so warm by the afternoon, could use some cool water to make it refreshing. Jonathan, lifeguard, was very good with our kids and took time to even teach them about life saving techniques. In the Red Level club, Alexandra also went out of her way to make sure we were happy and enjoyed playing with the kids. At breakfast, Juan did a nice job making sure we had everything we needed. The selection was good, from fresh fruits to waffles, eggs, etc. Other than that, service was a bit disappointing for what they charge and supposedly a five-star experience. Didn't have the special touches or that you expect at this level. Turn down was nice but cleaning mediocre (paper on floor remained after 4 nights). Rooms and bathrooms are pretty small, maintaining the Sheraton module. Check in / out at red level lounge seemed great, but front desk was not informed and pulled us out of our taxi to pay our bill, which had already been closed. When inquiring about tours, we got a different answer from each person we asked. Considering the special location and prices, they could really up their game with some training, coordination and special services.”

— Brandon Danke

“We reserved the “Family Room - Jungle View” which is advertised as offering one room with a double bed and the other with two single beds which is perfect for our family of four. When we got into our rooms, both had two single beds. When we asked if one set of beds could be slid together, we were told no and that the hotel was full so we had no other options. The staff apologized but made no attempt to offer any other suggestions or concessions. The rooms are small and more dated than they appear on the website. The bathrooms are tiny. Bar service on the rooftop was so slow we finally canceled our order. Dinner service was also slow and the lamb was severely over cooked. So far, definitely not the 5 star experience we expected. The jungle itself is gorgeous and the view of the falls spectacular. We still have another day and a half to go. I will update my review if things improve.”

— Jennifer J

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