Phone Number 511-616-7777
The Westin Excelsior, Florence
Piazza Ognissanti 3, Near Ponte Vecchio, Florence, 50123, Italy
Rating
4.6
Travelers Choice
2020
Price Level
$$$$
Rooms
171
Pets
Yes
21
Jan

The Westin Excelsior, Florence, Florence

The Westin Excelsior, Florence

The Arno River is just outside the front door of the non-smoking Westin Excelsior Florence which has lavish rooms a handy fitness center and a rooftop restaurant with views in every direction. When you spot the marble columns coffered ceilings and arched windows of the lobby at the six-story Westin Excelsior you'll know you're somewhere special. Facing massive Piazza Ognissanti the hotel is filled with natural light. The 168 lavishly decorated rooms and suites have high ceilings hardwood floors and rich fabrics. Many rooms have step-out balconies with views of the Arno River. You'll feel pampered by LCD TVs with on-demand movies beds dressed in soft-to-the-touch linens and bathrooms swathed in marble. Wi-Fi connections are available. Pets are allowed. If you want to stick with your workout plan cardio machines fill the fitness room. A wonderful surprise is the sleek rooftop restaurant which serves cutting-edge Mediterranean cuisine and 360-degree panoramas of the city. All public areas are non-smoking. Parking is available. Situated on the Arno River the Westin Excelsior has a hard-to-beat location. The Piazza della Signoria and the Uffizi Gallery are an easy stroll away. If you want to cross the river the Ponte Vecchio is a 10-minute walk from the hotel. The Santa Maria Novella Railway Station is less than a half-mile away. Florence Airport is five miles northwest and Galileo Galilei Airport is 50 miles west of the property.

The Westin Excelsior, Florence

Price & Availability

Overall

Wonderful
4.6
309 reviews
5
1418
4
388
3
82
2
27
1
21

Customers Review

Value 3.5
Location 4.8
Cleanliness 4.7
Comfort 4.7
Neighborhood 4.8
Amenities 4.5
Condition 4.6
Recomendation 87.6%
“Dear Domenico As a titanium elite, I wanted to publicly state that Westin Florence is one of the best Marriott properties we have stayed at, and certainly the best Westin we have stayed at.We came to your amazing property in March, and loved every minute of our stay.Your staff was amazing and the roof top bar/restaurant with amazing views of the Arno and Florence was breathtaking.We enjoyed the best sunrises and sunsets along with incredible views of the Duomo and the city of Florence.Sipping a super tuscan on the rooftop, with a view of the sunset along the Arno, and cool March breeze blowing through the historical city was truly an out of this world experience.WE CANNOT WAIT TO BE BACK.THANK YOU. THANK YOU. THANK YOU.”
— Vipul Kapoor
“Quieter location next to the river with views of Florence. Not in the middle of the tourist area yet 5-10 minute walk from it. 10 minute walk from the train station, easy walk if you don't have tons of luggage. I'm a Marriott Bonvoy member but was disappointed at the lack of detail you expect from a property like this. We booked for 3 people, checked in online and room was ready but upon arrival even though the room was ready it was not set up for 3 people. No third bed, glass, wine glass, towels, robe l, slippers etc. We were tired from a long trip so having the third bed set up would have allowed us to rest sooner so we could start sightseeing. Bed was set up after a couple of phone calls but it altered our plans to maximize our day. Spacious room with living room, 2 tvs, desk, small fridge, safety deposit box but no coffee maker or tea kettle in the room, hot water has to be requested from room service. Spacious bathroom with shower, tub, bidet and 2 sinks. Aside from the lack of detail the service was good from the concierge staff to the dining staff. Beautiful property but disappointed.”
— Adriana Paez

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