“I only leave a comment when it's worth noting (good or bad). David provides one of the most outstanding customer service I've ever received in my 10 years of traveling (I travel %100 for my work). What a fantastic staff!! David provided outstanding check in experience. He went above and beyond to ensure I was taken care of. He was very helpful with local tips and thorough about the hotel services they provide here. I'll highly recommend this place. Great breakfast, great staff, great rooms, great service. All around great experience!”

“Reserved the room based on the generically enhanced photos shared on the booking site. Got to the hotel itself and did receive friendly service from the receptionist (although the lobby and first floor smelled like mildewed bleach)... and that is where the good things ended. Got to the room only to find that it was smaller than depicted and that there were other things wrong with the hotel/room itself (as follows): The left elevator acted like it was about ready to fall when we stepped into it, there was a gap under the front door that was wide enough for anyone to look under, the vent in the bathroom, lamp shade, computer desk, AND even the fire alarm were ALL covered in dust, the tissue was poked back in the box in the bathroom, the ironing board was damaged, there was chipped/peeling paint on the ceiling corner of the bathroom, and we didn't even get full sized pillows(!).Needless to say, we immediately checked out and would not recommend this establishment to anyone. Reservou o quarto com base nas fotos genericamente aprimoradas compartilhadas no site de reservas. Chegou ao próprio hotel e recebeu um serviço amigável da recepcionista (embora o lobby e o primeiro andar cheirassem a água sanitária mofada) ... e é aí que as coisas boas terminaram. Cheguei ao quarto apenas para descobrir que era menor do que o retratado e que havia outras coisas erradas com o próprio hotel/quarto (como segue): O elevador esquerdo agia como se estivesse prestes a cair quando entramos nele, havia uma abertura sob a porta da frente que era grande o suficiente para qualquer um olhar por baixo, a ventilação no banheiro, o abajur, a mesa do computador e até o alarme de incêndio estavam TODOS cobertos de poeira, o lenço de papel foi colocado de volta na caixa do banheiro , a tábua de passar roupa estava danificada, havia tinta lascada / descascada no canto do teto do banheiro e nem sequer recebemos travesseiros de tamanho normal (!).Escusado será dizer que fizemos o check-out imediatamente e não recomendo este estabelecimento a ninguém.”