Hideaway at Royalton Riviera Cancun
Carretera Federal 307 Cancun-Playa del Carmen Km, 332, 15 Mz 03, SM 31, On the beach, Cancun, 77580, Mexico
Rating
4.3
Travelers Choice
2021
Price Level
$$$$
Rooms
343
Pets
No
18
May
Hideaway at Royalton Riviera Cancun, Cancun
Price & Availability
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Overall
Excellent
4.3
898 reviews
5
4426
4
1541
3
566
2
161
1
132
Customers Review
Value 4.4
Location 4.1
Cleanliness 4.6
Comfort 4.6
Neighborhood 4
Amenities 4.3
Condition 4.5
Recomendation 71.3%
“Hideaway at Royalton was an incredible resort. Amazing food - best we've ever had at any resort. Rooms are beautiful. Lots of restaurants to choose from. Big, but not too big.....But that isn't what made our stay the best. We had a group of 19 people, and it was the service that blew us away. A HUGE shout out to HENRY at the adult pool bar who simply was our favorite human in the resort - he worked SO hard and his service was impeccable. Another shout out to Esteban - he reserved our favorite spot at the pool for us every day, served us drinks each morning and also delivered us burgers and nachos at the pool. Thanks for an awesome trip - we will never forget it!”
— Katelyn VanOostenbrugge
“Overall, I enjoyed my stay here. Check-in was easy and we were able to check-in on time. The staff was very polite and accommodating! A++ to them! The drinks were great!! And the pools/entertainment was excellent!!Not so positive was the room. It was just ok. Our balcony view was a swamp that smelled as soon as we opened the sliding door. No point to the chairs on the balcony. It is literally nothing to enjoy about it.The room itself smelled like cement.The food was decent, nothing great but not terrible either. We primarily ate at the buffet restaurant as the other restaurants were closed at different times.All in all, I would stay here again, albeit with a better room!”
— Marissa
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