Experience Luxury at Hilton Garden Inn New York/Manhattan-Chelsea

Hilton Garden Inn New York/Manhattan-Chelsea

121 West 28th Street, Near Madison Square Garden, New York, NY 10001, United States

Rating

4.2

Travelers Choice

2021

Price Level

$$$$

Rooms

169

Pets

Jun

Hilton Garden Inn New York/Manhattan-Chelsea, New York

Hilton Garden Inn New York/Manhattan-Chelsea

Price & Availability

2 Մեծահասակներ, 1 Room

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Overall

Excellent

4.2

1009 reviews

1081

952

282

Customers Review

Location 5

Cleanliness 4.3

Comfort 4.2

Neighborhood 4.4

Amenities 3.9

Condition 4.2

Recomendation 78.1%

“Excelente hotel, buenas habitaciones con buem espacio, cafetera, microondas y refrigerador,personal amable. No tiene terraza.”

— Marcela Cares

“I've stayed at this hotel several times and made changes to my reservation both times.The staff worked with me to make it as simple as possible.I wish the beds were firmer, but the location is wonderful and it's a very comfortable place to stay 2 or 3 days.”

— Tina Kneisel

Customers review

Overall Excellent, 4.2

Location 5

Cleanliness 4.3

Comfort 4.2

Neighborhood 4.4

Amenities 3.9

Condition 4.2

Recomendation 78.1%

Alberto João da Cunha Júnior

Feb 10, 2022

Hotel bem posicionado no bairro Chelsea, em Manhattan, a 5 quadras da Penn Station, que é a estação central.

Rodrigo Dantas

Feb 10, 2022

Ótima localização, quartos de bom tamanho, preço bom em relação a outros hotéis da localização. Fica próxima a 2 estações de metrô de linhas diferentes. Os funcionários são educados e os quartos limpos diariamente.

Leticia Stocker

Feb 10, 2022

O lobby passa uma impressão de ser antigo, mas os quartos são maravilhosos, cama boa, bom banho, tem frigobar e forninho elétrico. Recebem pacotes via correio para os hóspedes sem cobrar nenhuma taxa.

Átila

Feb 10, 2022

Localização excelente. Quarto e banheiro limpos, tamanho do quarto razoável, staff amigável. Recebem encomendas numa boa e o preço é bom.

Patricia Scherer

Feb 10, 2022

Hotel ótimo! Quarto bom tamanho, tinha frigobar e microondas, chuveiro bom! Estações de metrô próximas. Fiz o enxoval de bebe, e receberam vários pacotes meus sem custo! Tem uma buybuybaby a duas quadras, wholle foods e sun sweet próximos! Super recomendo!

Jeferson Leonardo

Feb 10, 2022

Eu e minha famíliaestamos hospedados desde o dia 14 de julho e estamos super satisfeitos com a hospitalidade, a limpeza e organização das dependências e com os cuidados que a camareira, dona Maria Orellana tem dispensado para conosco. Outro motivo importante é que estamos perto de estações de metro que facilitam os deslocamentos aos pontos turísticos,A empire states e outros pode se ir caminhando, pois estão muito próximos. Só temos a elogiar e agradecer.

Daniel Vieira

Feb 10, 2022

Fomos super bem tratados, por todos os colaboradores do hotel. Nos ajudaram a localizar metrô, supermercados e pontos comerciais nos quais tínhamos dúvidas. O quarto é bom e agradável. Ótimo hotel para fi car, pois está próximo a metrô e com isso a todas as conexões e atrações turísticas. Vale muito a pena.

Gisela Habeyche

Feb 10, 2022

Ótimo hotel, atendimento excelente, camas confortáveis, banho ótimo e há o conforto de uma máquina de café, um microondas e uma pequena geladeira no quarto.

Rob Shook

Feb 07, 2022

I’m a Diamond frequent guest at Hilton. I’ve been put in three different rooms today (1507, 2302, 1506) at this property and each has had stained sheets and mattresses, and in 2302, the bedskirt was just disgusting. One would think that after speaking to the GM, someone from housekeeping would have actually looked at the sheets in the third room they tried to put me in. I changed hotels. First set of linens in the first room they put me in were spotless. They should have been that way at the Garden Inn. Jenny at the front desk could not be more pleasant or kind. What a star.

Sebastian Nuñez

Feb 03, 2022

Excelente hotel! Muy cómodo y limpio

Mayri Berrezueta

Feb 03, 2022

La ubicación.del.hotel esta bien peroel servicio, terrible. 2 días sin.agua caliente en.la mañana, no puedes bañarte. El.personald limpieza no.dejo vasos nuevos ni.jabonesen.el cambio.diario de limpieza y dejaronhasta latasde gaseosa utilizadasen.la habitación. Pesimo en.temad aseo.

Sky Lestrange

Feb 03, 2022

My bf and I went on a weekend trip between Jan 21-24th 2022, just to see NYC. The hotel is location perfect - meaning that is close to basically everything. Longest trail would be to Central Park, but hey, you just get on that train and easy peasy! Housesking was on point & front desk was always there if you needing anything. We got the room on the TOP FLOOR = best view, bathtub/shower, fridge & microwave, king bed, closet, free tv & excellent heater 🙏🏼 My stay was everything I expected.If you want anything from the mini snack section they got, those will be added to you “room bill” and deducted from your $100 room deposit you do at check in.Lyft and uber work perfectly.There are restaurants (breakfast,brunch,lunch,dinner), walgreens, mini markets & pizza places all nearby.100% recommendP.sThe street is full of florists in case you love flowers!

Carrie Biggs-Adams

Feb 01, 2022

I love staying at the Hilton Garden inn Manhattan-Chelsea. The staff is friendly and helpful, the rooms are always clean and in order. This was our 3rd stay - this time for 15 days at this property. I find the scale just right - there are 8 rooms on each floor, and the walk to work through the garden shops, flowers and plants always picks me up, even in the frigid weather of January.

Abimelec Santos

Jan 30, 2022

Stayed at the 24th Floor in a vary spacious room with a good view. The house keeping was amazing and the room service menu is great also but it’s until 11PM. The front desk staff was very friendly.

Ken Shade

Jan 13, 2022

I am sorry to say the quality of the items in the room is not what I would expect at a Hilton for the money paid.Maybe a Motel 6. Staff is awesome they have a lemon here and are trying to make lemonaid.

Marcela Cares

Jan 10, 2022

Excelente hotel, buenas habitaciones con buem espacio, cafetera, microondas y refrigerador,personal amable. No tiene terraza.

Mitch

Jan 10, 2022

Booked through booking.com and cancelled it weeks out (within our rights, prior to cancellation charges). The Hilton (not booking.com) still took holding charges for the full amount and have held the funds. Also not responding to our messages. Just avoid them and go with a reputable place.

Amanda Paiva Almeida

Dec 20, 2021

Great location and very friendly staff. The Hotel is quite old and the room is not well clean. However, the bed is very comfortable and the shower is quite good. A bit too expensive for what the Hotel has to offer.

Frank Börmann

Dec 10, 2021

Atención en el front desk realmente de primera. Las habitaciones muy limpias, cómodas y de buen tamaño. El baño muy bien. Silencioso. Buena vista desde la habitación. Muy buen ubicado cerca de muchos lugares interesantes. Realmente hasta ahora una buena experiencia que pienso repetir.

Tina Kneisel

Dec 10, 2021

I've stayed at this hotel several times and made changes to my reservation both times.The staff worked with me to make it as simple as possible.I wish the beds were firmer, but the location is wonderful and it's a very comfortable place to stay 2 or 3 days.

Shirley Goldberg

Dec 02, 2021

As I had said. Everyone was very welcome beginning with Sam. He greeted us as we pulled up with our car with a smile and created a warm welcome which was most appreciated. The person in the restaurant was very accommodating and patient and so very pleasant. The person behind the front desk was welcoming and accommodating. She did her job extremely well.

Alejandro J. Mattiacci

Nov 10, 2021

Por lo menos el check-in fue impecable, al igual que la limpieza y estado de la habitación. Veremos cómo sigue la estadía.

Julia Boidi

Nov 10, 2021

Me debitaron de mi tarjeta 100 usd de deposito y NO me los devolvieron (cuando en el check out me dijeron que lo harían). Les escribo y no me responden.

carlos abel Maldonado

Nov 10, 2021

Sinceramente una excelente ubicación.,..atención, servicio y comodidad de las habitaciones. Sin dudas volvería.

Patricia Heredia

Jul 10, 2021

Está ubicado en un sitio céntrico y cercano a dos estaciones de tren. Habitaciones grandes más del estándar en NY. Limpio, confortable, con los elementos básicos en el baño y dispone de cafetera, horno microondas y mini refrigerador. Bueno para ir con familia. El personal muy amable y educado.

bassett246

They will sell your room on- donât trust this hotel

Slightly delayed checking in as our luggage was lost after international travel. We had paid in full for an 8 night stay. Upon arrival we were told they had sold our room onto someone else & that...

andyaF7111RP

Hilton Garden Chelsea

We enjoyed our stay it was comfortable here and luckily it's in a very convenient location. We felt very welcomed and will definitely be back. They let my partner check in early which he was very...

Gilad B

Perfect location and good value

Stayed for 1 night . Even though I arrived very early (8am) they let me check in to my room and i managed to sleep for a few hours after a red eye flight. Staff was very helpful. Location is great...

rirani444288

Perfect

It was perfect location, hotel was good with all its services, it was fit for my needs, price was reasonable for the period of the year. I will definitely recommend it to my friends. Keep on the good...

carlbremner

Always a pleasure

Another awesome visit t to NYC. This is my preferred Hilton property due to its location. The hotel sits on a quiet street in the garden district. You're walking distance from everything. The staff...

izzyxs

The staff was friendly

The staff was helpful. Rooms were clean. Overall it was a good stay. Did not eat at the restaurant. Really close to Times Square, Madison Square Garden and a walk to Rockefeller Center. Also really...

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