Wyndham Garden Cancun Downtown
Av Tulum Sm 4 Mza 14 Entre Av, Near Plaza Las Americas, Cancun, 77500, Mexico
Rating
4.1
Price Level
$
Chambre(s)
136
Pets
Non
de $ 695.36
20
mai
Wyndham Garden Cancun Downtown, Cancun
Wyndham Garden Cancun Downtown
Cet hôtel jouit d'une situation idéale à proximité de centres commerciaux, de banques, d'hôpitaux, de bureaux de change, de restaurants, d'entreprises et de bars. Il est à 10 minutes de plages comptant parmi les plus belles et les plus propres de la région. Parmi les sites touristiques intéressants à voir, on peut citer: Park Xcaret, Xel-Ha and Xplore. Compter 10 minutes à pied pour rejoindre les transports publics les plus proches et le centre de Cancun. Rénové en 2011, cet hôtel urbain propose de nombreux services et équipements. Partiellement climatisé, il inclut une réception ouverte 24h/24, un coffre-fort et un bureau de change. Un accès Internet WiFi, un room service, un service de blanchisserie, un café, un bar et un restaurant sont également disponibles. Des espaces de conférence, un parking et un garage complètent les prestations. Les chambres confortables présentent une décoration moderne et élégante. Toutes incluent la climatisation, la télévision par câble, un accès Internet, la radio, le téléphone et un coffre-fort. Un minibar, un réfrigérateur, un four à micro-ondes, une cuisinière et une machine à café sont également disponibles. Une salle de bain avec douche et sèche-cheveux, un lit double ou king-size, une planche à repasser, ainsi que des toilettes accessibles aux personnes à mobilité réduite complètent les équipements. Les clients pourront admirer le coucher de soleil depuis leur balcon/terrasse. Les clients pourront se rafraîchir dans la piscine extérieure chauffée. Des parasols sont également disponibles à l'hôtel et sur la plage voisine. Un buffet est servi tous les matins pour le petit-déjeuner, le dîner étant proposé à la carte.
Prix et disponibilité
Select your room
Standard King Room ·
Chambre seulement · King
Non Refundable
Habitación Doble One Bed ·
Chambre seulement
Non Refundable
Standard 2 Queen Room ·
Chambre seulement · 2 Queen
Non Refundable
Standard King Room ·
lit et petit-déjeuner · 1 King Bed
Private sale
Non Refundable
Deluxe King Room ·
Chambre seulement
Cancel free of charge before Tue, 14 May 2024
Habitación, 1 Cama De Matrimonio Grande, No Fumadores ·
lit et petit-déjeuner
Cancel free of charge before Thu, 16 May 2024
Deluxe Queen Room ·
Chambre seulement
Cancel free of charge before Tue, 14 May 2024
Standard Room ·
Chambre seulement
Non Refundable
Standard 2 Queen Room (Accessible) ·
lit et petit-déjeuner · 2 Queen Beds
Private sale
Non Refundable
Standard 2 Queen Room ·
lit et petit-déjeuner · 2 Queen Beds
Private sale
Non Refundable
Standard Double or Twin Room ·
lit et petit-déjeuner
Non Refundable
Doble Standard ·
lit et petit-déjeuner
Non Refundable
Deluxe King Room ·
lit et petit-déjeuner
Cancel free of charge before Tue, 14 May 2024
Deluxe Room ·
Chambre seulement
Non Refundable
Habitación, 2 Camas De Matrimonio, Accesible Para Personas Con Discapacidad (mobility Accessible) ·
lit et petit-déjeuner
Cancel free of charge before Thu, 16 May 2024
Habitación, 2 Camas De Matrimonio, No Fumadores ·
lit et petit-déjeuner
Cancel free of charge before Thu, 16 May 2024
Deluxe Queen Room ·
lit et petit-déjeuner
Cancel free of charge before Tue, 14 May 2024
Doble Cama King Size ·
Chambre seulement
Non Refundable
Deluxe 2 Queen Family Room (City View) ·
lit et petit-déjeuner · 2 Queen Beds
Private sale
Non Refundable
Junior King Suite ·
lit et petit-déjeuner · 1 King Bed
Private sale
Non Refundable
Junior Deluxe King Suite ·
Chambre seulement
Cancel free of charge before Tue, 14 May 2024
Cuadruple Standard ·
Chambre seulement
Cancel free of charge before Wed, 15 May 2024
Junior Suite ·
Chambre seulement
Non Refundable
Suite Junior, 1 Cama De Matrimonio Grande, No Fumadores ·
lit et petit-déjeuner
Cancel free of charge before Thu, 16 May 2024
Doble Deluxe Cama Queen Size ·
Chambre seulement
Non Refundable
Deluxe Room ·
lit et petit-déjeuner
Non Refundable
Junior Deluxe King Suite ·
lit et petit-déjeuner
Cancel free of charge before Tue, 14 May 2024
Junior King Suite ·
Chambre seulement
Non Refundable
Standard 2 Queen Room (Accessible) ·
Chambre seulement
Non Refundable
Doble Cama King Size ·
lit et petit-déjeuner
Non Refundable
Junior Suite ·
lit et petit-déjeuner
Non Refundable
1 Bedroom Deluxe Queen Family Room ·
Chambre seulement
Non Refundable
Junior Suite Cama King Size ·
Chambre seulement
Non Refundable
Standard Queen Room ·
lit et petit-déjeuner
Non Refundable
Cuadruple Standard ·
lit et petit-déjeuner
Cancel free of charge before Wed, 15 May 2024
Habitación Familiar Deluxe City View 2 Beds ·
Chambre seulement
Non Refundable
Suite Cama Queen Size ·
Chambre seulement
Non Refundable
Poolside Deluxe 2 Queen Room ·
Chambre seulement
Standard Queen Suite ·
lit et petit-déjeuner
Non Refundable
Doble Deluxe Cama Queen Size ·
lit et petit-déjeuner
Non Refundable
Doble Accesible-dos Camas Queen Size ·
Chambre seulement
Cancel free of charge before Wed, 15 May 2024
Habitación Doble ·
lit et petit-déjeuner
Non Refundable
Deluxe 2 Queen Family Room (City View) ·
Chambre seulement
Standard Room (Accessible) ·
Chambre seulement
Non Refundable
Suite Cama Queen Size ·
lit et petit-déjeuner
Non Refundable
1 Bedroom Deluxe Queen Family Room ·
lit et petit-déjeuner
Cancel free of charge before Thu, 16 May 2024
Habitación Familiar Deluxe City View 2 Beds ·
lit et petit-déjeuner
Cancel free of charge before Wed, 15 May 2024
Habitacion Familiar Deluxe Vistas A La Ciudad ·
Chambre seulement
Cancel free of charge before Wed, 15 May 2024
Habitación Familiar Deluxe City View ·
Chambre seulement
Cancel free of charge before Tue, 14 May 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4.1
850 reviews
5
522
4
381
3
161
2
47
1
38
Customers Review
Value 4.6
Localisation 4.2
Cleanliness 4.4
Comfort 4.3
Neighborhood 3.9
Amenities 3.8
Condition 4.1
Quality 5
Recomendation 83%
“Upon arrival the lobby roof had two major leaks pouring down onto the lobby floor. The staff in the lobby were not friendly or hospitable during our check in process. We had arrived a day late to check in due to travel issues and as we tried to check in the receptionist proceeded to tell us they canceled our reservation because we did not check in the day before. They did not email, call or text to alert us our reservation was canceled nor did they offer any sort of refund or reimbursement. We had to rebook and pay a small fee for rebooking though we did not authorize a cancellation of our booking. Upon entering our room we experienced a masked stench of cigarette smoke, we confirmed with the reception that we were in a non smoking room however the stench still lingers and is present whenever you enter the room. Also in the room there are two large wet spots with mold on the ceiling. My wife is pregnant and between the cigarette smell and mold ceilings we do not feel comfortable in our room. Lastly, there are few supplies such as small face towels and larger towels. We had one small face towel however it was stained/dirty with brown marks and so was unusable. The breakfast buffet was sub par with a small selection of hot food, cereal, and breads. The staff at breakfast were much more hospitable than our encounters with any other staff in the hotel. For the amount of money charged per night at this hotel we expected higher end amenities, more hospitable staff, and a cleaner and more sanitary stay. For the price of this hotel I would recommend booking elsewhere as it is not worth the amount of money charged from our experience.”
— abraham roman
“Where to start..... since we got there it was a bad experience!! They did not have our 2 queen bed rooms ready that we paid for months ago and 1 Jr Suite with 2 queen beds that we reserved and played.
Jorge was the person that helped us check in when we arrived he was really rude and told us "what else you want me to do? the hotel is full" So we asked Jorge to talk to the manager
And ofcourse no manager was there on site so he called the "manager" and they finally gave us some rooms but not the ones that we paid for, the rooms they gave us were dirty the bed sheets stained, ripped and hairs on them also the curtains were dirty and the Jr suite room was missing 1 Queen bed, the next day they moved us to the rooms we payed for except for the 2 Queen bed Jr Suite.
Another issue that we ran into was the horrible service....when we needed items like toilet paper, towels or food we had to call multiple times or even go downstairs to finally qet what we needed/ordered.
Last thing is we didn't feel safe in this hotel, it seemed a little shady like somebody was gonna go in and steal our stuff I would not recommend this hotel to anybody We have stayed in way better hotels for less money and better service.”
— JOSE L LOPEZ
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