Experience Luxury and Comfort at Barceló Istanbul in Istanbul, Turkey

Mike Gonzalez

nov 16, 2021

3

Buen hotel de la cadena Barceló aunque acostumbrado a los hoteles en España y de la cadena en otros lugares, las 5 estrellas le quedan muy grandes. Empleados poco simpáticos la mayoría, trato frío y distante, la media pensión no está mal pero:- Buffet del desayuno con pocas opciones y calidad normalita para ser un 5 estrellas - Cena servida en el bar Champ (bar deportivo) a la carta, con un menú cerrado y poco variado (no estaba malo, pero lo mismo, se espera mucho más de un 5 estrellas), donde a la mañana es un buffet, a la noche es 1 plato de cada cosa (rntrante, principal y postre. Agua incluida y 1 refresco). Si decir que las raciones son muy copiosas, no te quedas con hambre. - El nivel de servicio no es adecuado para un 5 estrellas y no es culpa del personal, es culpa de Barceló que la formación debe ser poca o nula (en este caso de la dirección del hotel o responsable de ello).El bar B-Heaven esta cerrado y desmontado (lo dicen en su página pero debes buscarlo muy bien. Hasta octubre abierto si el tiempo acompaña).Las cosas positivas:- Muy buen trato en recepción. - Nos dieron una habitación superior, barceló si eres un cliente asiduo nunca falla en esto. Genial por ellos. - Camas espectaculares. - Habitación grande, espaciosa y muy cómoda. - WiFi a la altura, pude trabajar en remoto sin problema. - Ubicación bastante buena en beyoglu. A nosotros nos gusta caminar así que a lo mejor para alguien está lejos (50m a paso medio para llegar a sultanhamet).Que le falta para alcanzar la excelencia de un 5 estrellas? Cosas muy importantes, mejor formación del personal, mejor comida en el buffet y mejor desarrollo de la media pensión.Ahora mismo sobre un 10. Le daría un 7.

Laliux2008

nov 08, 2021

4

Un hotel acogedor y limpio.... Con un personal muy atento, y te hacen sentir como en casa... En desayuno es deliciosoy está en una zona muy céntrica puedes ir a pie a muchos lugares de interés.... Sin dudas me hospedería ahí de nuevo.

Ali Al Dhaheri

nov 02, 2021

5

We stayed for 7 nights and rooms were very comfortable, pillows are soft enough to give you a good night’s sleep. Rooms are clean and staff are always smiling and willing to help. We even had PCR test arranged at hotel premises without having to go anywhere, results were ready within 5 hours for us at the reception. Will come back soon.

Itziar Chavarri

nov 01, 2021

5

El hotel está muy bien situado. Los servicios. Son muy buenos y el personal es muy amable. Nos organizaron todas las reservas y elecciones de restaurante súper bien 👍🏻. Repetiré y recomiendo

Asal Heydari

nov 01, 2021

3

Everything was great But the movement of some employees is racist That is, if you comes from Asia, you should know that not everyone is kind to you With the difference that I am fluent in Spanish, when I speak Spanish, the behaviors are very different I was very upset at breakfast and almost cried I travel to many countries but this is the first and last time I use this hotel The cleaning team was very good, especially Suzan aksoy One of the best employees Reception and entrance services are good Room service as well But at breakfast, omelettes and drink Section were the worst and most racist

Rashed Rafiee

oct 25, 2021

4

Great hotel with convenient location plus friendly staff and high security. However, poor management in Covid-19 testing and not the best air conditioning plus cutlery where not for free which was inconvenience

Humberto Antonio Gonzalez Medina

oct 18, 2021

5

Super bueno, muy atentos y las ahbitaciones de buen tamaño y diseño.

Jose Cano

oct 15, 2021

5

Ótima unidade hoteleira. E muito bem localizada

Maria Sanchez

oct 15, 2021

5

Todo estuvo muy bien, nos quedamos en este hotel a través de un tour. Todos los empleados estaban muy interesados, especialmente Bora y Basak de la recepción. Estaba muy feliz de poder hablar español con alguien. La limpieza de la habitación y el servicio de desayuno superaron mis expectativas. Muchas gracias por todo

Juan Requena

oct 15, 2021

5

Buen hotel. Estupendo servicio y atención. Buen restaurante. Habitaciones muy amplias. Baño muy amplio con bañera y ducha individuales.

Shadi Jarrar

oct 15, 2021

1

It was a very bad experience , We left 100 $ in deposits when we arrived at the hotel then we extended the reservation for one more night , we were surprised that the reservation was not made so they asked us to leave the room immediately when were on a trip far away from the hotel , when we came back for checking out they dedcuted 50 $ for the delay!! And it was all their fault , they were not cooperative at all. The staff cant speak english very well and hence it was difficult for us to explain the exact situation for them,a non pleasantcustomer service, worst experience ever.

Laila Kilani

oct 04, 2021

1

We are very disappointed , We left 100 $ in deposits when we arrived at the hotel then we extended the reservation for one more night , we were surprised that the reservation was not made ,they asked us to leave the room immediately when were on a trip far away from the hotel , so we could not come and check out at 12 ,when we came back for checking out they dedcuted 50 $ for the delay!! And it was all their fault , they were not cooperative at all.

Mansour Otoum

sep 28, 2021

5

Our stay at Barcelo lstanbul was so comfortable.. V. good location.. friendly and helpful staff... Clean.. rich breakfast.. Many restaurants and shops around.. really it was nice hotel

Enrique Frías

sep 27, 2021

5

I spent some days and everything was excellent. Room service, cleaning and staff, particularly Engine who was really nice to us. He speaks fluent spanish and is a credit for the hotel. I would come back again!

Tamer Abdulrazaq

sep 17, 2021

2

I stayed in Barcelo before and this was my second visit. Compared to the first time there is a serious drop in quality and customer care. Reception staff were not friendly, wrong information was given to me about breakfast prices. Staff at the breakfast restaurant were rude when I asked about the price difference. Yes it’s only a small difference, but it’s about the principal of giving the right information. The staff took my credit card details even at check out! Why do you need to take down my credit card details after I paid everything and leaving the hotel?! This is the only hotel with such an unprofessional practice and no regard for safety. The only good things was comfort of the bed. For this price range there are better 5 star options in Istanbul, I won’t be staying here in my next trip

Rolando Escobar

sep 15, 2021

5

Muy buen hotel. Excelente servicio y ubicación. Si vienes a Estambul esta es una buena elección.

Medardo Cazún

sep 15, 2021

5

Limpio y ordenado, un lugar justo para descansar y cercano con las atracciones

Yuriy Gaponenko

feb 13, 2021

5

O hotel era muito hospitaleiro. O serviço está em um nível bastante alto. Agradecimentos especiais à administração do hotel e ao CEO. Este é um local para pessoas que valorizam qualidade e conforto. Agradecimentos especiais aos meus agentes de viagens da sevenleveltravel.com.ua pela organização da viagem.

Falak M

ene 20, 2021

5

Awesome, I would love to recommend stay in Barcelo when you visit Istanbul great staff at reception and the best room service...

Abiha Kazim

ene 04, 2021

5

My husband and I traveled during the pandemic to Istanbul and Barcelo Hotel management made us feel so safe! They go above and beyond to sanitize our luggage, do temperature checks, adhere to strict mask wearing not only to staff but their guest as well. The hotel staff were extremely nice and accommodating. We were upgraded to a deluxe room simply by being nice . The room is huge with a grand bathroom and tub. The bed was quite comfortable and room was very clean. Its a few minute walk to Taksim square which was great to be away from the loud street noise. The breakfast was also superb. I would Definitely stay here again

Axel

dic 21, 2020

5

Exceptional hotel. Great location close to Taksim, friendly staff, beautiful interiors, spacious rooms!, I really like the room size here!, We have stayed in this Hotel in two different occasions, If We go again to Istanbul on a third trip I will book this same hotel, is that good!. Only con: No swimming pool, only hut tub. Yes

Zeina Allam

dic 20, 2020

5

Staff are extremely nice and helpful. Hotel room very comfortable and big But the mini bar was empty. Breakfast is good

Marilen Morro

nov 20, 2020

5

Limpieza excelente

Shaheen Al-Ojaili

nov 08, 2020

5

I am not exaggerating when I say this is the best hotel experience me and my wife ever had. There is an assistant front office manager by the name of Burhan Yildiz who has been supportive and helpful since day one. Insuring our stay was excellent. We were truly amazed at how much he cared about our stay. He constantly made sure everything was perfect and kept assisting us in every way possible. I’ver been in many hotels in all my years but in terms of service and location this is without a doubt number 1 on my list

JC _ Bany

sep 20, 2020

5

Espectacular en todos los sentidos. Sobre todo el equipo humano. Muchas gracias a todos por todo.

Sukie Madahar

sep 20, 2020

5

An amazing hotel and the staff are fantastic. We stayed for my girlfriend's 40th Birthday, everything was perfect and the staff went out of their way to make her day extra special. Thank you all very much, will definitely be coming back here in the future. Only downside was spa prices

Israel Morgado Galey

mar 20, 2020

5

Barceló siempre es Barceló. La calidad abunda cuando hablas de esta cadena hotelera. Enhorabuena a todos los que forman parte de Barceló, y en concreto a éste, porque mi estancia fue perfecta. Un dato a añadir, durante las 24 horas tienen a alguien en recepcion que habla el idioma español. Enhorabuena de nuevo.

Mario Hernandez

mar 20, 2020

5

Hotel increíble, justo al lado de la plaza Taksin, habitaciones amplias y bien dotadas, el desayuno del 10. Aconsejo no irse sin subir a la última planta, donde el gimnasio, y salir a la terraza, para contemplar las grandiosas vistas, casi de 360 grados.

Paulo Alexandre Pinheiro Bonifácio Sousa

feb 20, 2020

4

Bom.Quartos grande e modernos. Pequeno-almoçocom um bom pequeno. Bem localizado a 5 minutos da Praça taskim.

Marcia Ricci

feb 20, 2020

4

Amei

Rosa Costa

feb 20, 2020

4

Hotel muitoconfortável

Rosario Carvalho

feb 20, 2020

5

Hotel excelente... tem um terraço com uma vista espetacular sobre Istambul

Ana Maria Silva Rodrigues

feb 20, 2020

5

Um hotel exelente, funcionários prestativos, quartos muito limpo,café da manhã e jantar muito bom. Ótima localização, segurança total ao redores durante o dia e a noite. Recomendo com certeza. A.M.R. Brasil.

Adriana Ronco

feb 20, 2020

5

Muito bom. Exelente.

Joao Ivanor

feb 20, 2020

5

Muito bem recebidos, o atendimento é ótimo, o quarto e o café ainda melhores. Localizado próximo a praça Taskim e a rua Istinkal. Da pra sair a noite pois o bairro é muito seguro

Maria Sinatra

feb 20, 2020

5

Excelente hotel, buena atención personalizada, impecable su personal. A mano de todo una buena ubicación y una zona muy tranquila para transitar tanto de día como de noche.lo recomiendo.

Alejandro Pablo Fontes

feb 20, 2020

5

Excelente experiencia y atención. La habitación sumamente cómoda y el desayuno es exquisito

Rosana SANZ

feb 20, 2020

5

Del tour realizado, el mejor! Comida excelente,sabrosay variada! Los funcionarios muy amables y dispuestos. A 4 cuadras de la calle peatonal. Bien centrico. Pintoresco muy linda vista

Arend

feb 20, 2020

5

Excelente. Limpio, cómodo, habitaciones muy amplias, moderno. Buffet variado. Extensa colección de quesos y preparados detox. Ninguna objeción. A 5 minutos andando de Taksim. Sin duda muy recomendable.

Matt H (Matt)

sep 09, 2018

1

This hotel is closed! Also the Mixo Cocktail bar on the rooftop is closed. Seems closed already a while and it doesn't look like it's going to open soon or at all. Security guard is not aware of any opening time as well. Status in September 2018. If you find this helpful pls like this post. Thx

James Zimenoff

jun 13, 2016

4

I always enjoyed my stays here. Rooms are spacious, the staff is friendly and accommodating, and the location is perfect, putting you within walking distance of Taksim Square, İstiklal Caddesi, Gezi Parkı, and the Taksim Metro and Funicular station.

João Pedro Navarini

abr 14, 2016

5

Wonderful hotel! I truly recommend. The rooms are huge, the breakfast has many options, the location is just great, but the most impressive thing is the bathroom! What a great shower is that!

Alexey Khu

may 19, 2015

1

Dirty bed linen and pillows with spots, somewhere torn. Stoled 250 TYL from my card after checkout. Terrible service, poor breakfest.

oras oras

may 26, 2014

2

I have stayed a week . The hvac system or 'A/C' was not work ok .so I colled the service but they came but they did not do anything . So I changed the room but without the benefit until the week finsh. Do Hotel is weak.2 stars

kraymaty

Disastrous

1

The worst hotel I've ever been to : very rude, impolite and unhelpful staff, average rooms and a very poor breakfast. The luggage is also stored in the lobby which isn't safe, and housekeeping enters...

unknown1176

Average

3

The room is small, and the a/c system works on cooling only and we were in October so we felt cold in the room. The toilets are not clean. But the hotel is newly renovated. It is vey near to taksim...

oussama c

Nice location

4

I have been in istanbul for hair transplant and the clinic book me this hotel which located on the taksim square, a nice area to stay with friends and to enjoy the Turkish cuisine around. The room...

niazr2021

Nice hotel

5

I stayed there with my parents in a triple room and it was nice. The bathroom was spacious and the room itself is bigger than many in istanbul and beds were comfortable. Staff were kind and breakfast...

924amals

Amazing service

5

Erkan was very helpful and very nice. He always made sure we were satisfied and happy with our stay. The hotel room was always spotless. Very amazing service and we had a great stay. I will come back...

Asil1991

Stunning hotel!

5

We stayed at this hotel and absolutely loved every minute of it! Itâs luxurious and clean and their service is impeccable. Itâs centrally located and there are so many dining options nearby. Itâs...

orpheus0925

worth-every-penny Hotel!

5

Hotel itself has a lot to offer - nice location, lovely staff, excellent rooms. But what made our stay more special and memorable is a member and of the receptionist team - Miss Mitra. She showed a...

Rox2908

Excellent hotel in all aspects

5

On my arrival I had issues whereby booking.com had messed up our room consisting of 3 ppl and had only issued voucher for 2 ppl, but Burhan Yildiz his priority was to get us into the room with 3 beds...

RUGMAN67

istanbul location

4

great hotel, location is excellent only 5 min walk to Taksim and one of the shopping /restaurant area. the breakfast buffet was standard compared to other 5 star hotels but acceptable. would...

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Barceló Istanbul

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