Set in the heart of the Silicon Valley, San Jose, California flourishes with industry, beauty and a rich cultural history. The city centre with restaurants and bars is 3 km away, as is the Opera San Jose. This completely non-smoking hotel offers easy access to area attractions along with contemporary accommodations and exceptional on-site facilities. The hotel is ideally placed close to the shops and restaurants of Santana Row. The San Jose Museum of Art, the San Jose Convention Centre and the Great America Theme Park are also located nearby. Guests can relax in spacious accommodations featuring private balconies and wireless internet access. All rooms have individually regulated air conditioning and heating. In-room amenities include an en suite bathroom and Internet access satellite/cable TV.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“Upon checking in the front desk was super nice. As always the cookies are a great treat! The rooms are slightly outdated, and need to be remodeled. A yellow hue tinted the ceiling, the shower area had major caulking issues, and all of the pillows were soft.
If you are a morning person, don't awake before 6:30am as the only coffee available is in the room or away from the hotel. The coffee area downstairs barely gets up and running at 6:30, and from my experience those individuals manning it are not morning people.
The hotel is overpriced and the restaurants are overpriced as well. No breakfast buffet, but you can order from the menu, eggs, limp bacon, and tepid potatoes will run you $50 for 2 orders.
In general the staff is friendly enough, but I much rather would have stayed somewhere else.”
— Philip Birkey
“We used their airport parking during our long trip out of the country and it was an excellent choice. Very easy and convenient. The front desk answered all our questions upon arrival and called a cab for us. Upon returning we called to get the shuttle which actually beat us to the pickup location outside of the airport. We were back to our car within 3 minutes. A few minutes later we were on our way home. I would definitely recommend this service as it is very reliable, fast and affordable. Airport parking is almost double their price. Thank you for making this part of our trip less stressful for us.”
— Charlene Ashlock
Customers review
Overall Good, 3.7
Location 4.3
Cleanliness 4
Comfort 3.9
Neighborhood 3.9
Amenities 3.6
Condition 3.7
Recomendation 83%
Philip Birkey
Mar 27, 2023
2
Upon checking in the front desk was super nice. As always the cookies are a great treat! The rooms are slightly outdated, and need to be remodeled. A yellow hue tinted the ceiling, the shower area had major caulking issues, and all of the pillows were soft.
If you are a morning person, don't awake before 6:30am as the only coffee available is in the room or away from the hotel. The coffee area downstairs barely gets up and running at 6:30, and from my experience those individuals manning it are not morning people.
The hotel is overpriced and the restaurants are overpriced as well. No breakfast buffet, but you can order from the menu, eggs, limp bacon, and tepid potatoes will run you $50 for 2 orders.
In general the staff is friendly enough, but I much rather would have stayed somewhere else.
Hil Mar
Mar 03, 2023
2
Spacious, roomy, very dated and a little filthy if you look just a bit further than the surface. This place just screams that late 90s, early 2000s Silicon Valley vibe. You know, those colors that looked dated from the get-go, old carpets, dropped ceiling tiles. Which brings me to the filthy aspect: if you look a little further in your room, stuff you won't immediately get to or touch is dusty and/or sticky. Those ceiling tiles, look up in the areas where they have them and amazed yourself about the brown leak stains. Air exhaust filters caked with dust. Sure, the floors are reasonably clean, but look further and you can tell this place never gets a deep clean.
Pros: everything is big. So as a con, prepare for a trek every time you go from your room to the exhibition/conference areas. Beds are fairly comfortable. Carpets in hallways (floor 3) have bleach stains.
Charlene Ashlock
Dec 31, 2022
5
We used their airport parking during our long trip out of the country and it was an excellent choice. Very easy and convenient. The front desk answered all our questions upon arrival and called a cab for us. Upon returning we called to get the shuttle which actually beat us to the pickup location outside of the airport. We were back to our car within 3 minutes. A few minutes later we were on our way home. I would definitely recommend this service as it is very reliable, fast and affordable. Airport parking is almost double their price. Thank you for making this part of our trip less stressful for us.
jamar adams
Dec 07, 2022
4
it's a older hotel but still has so life left. many in house options available decently sized bar with killer wings and a mango beer that's just odd enough to warrant a try (and it earned it's keep). rooms are dated and the mini fridge could possibly be on its last leg but will keep food cold but won't freeze your ice packs so plan accordingly. thin walls or just insanely loud everything else. all in all this is a solid hotel that easily out paces other local hotels.
Brandon Clapp
Sep 12, 2022
2
Starting off the hotel staff has been great every time I've been to this place. After that I don't have a positive outlook on this hotel in general. Like many of the reviews you'll read here this place has not seen any real love or care over the years it's been here. I've joked with others that the carpet is still the same original since install. The rooms are large but lack several of the more modern amenities such as a fridge to store stuff in as a standard install. The halls in this place smell awful and it's probably the carpet combined with neglect. The doors and door frames are beat up as well as several of the walls in several rooms I've tried at this place. The bathroom light fixtures always have dead bugs in them. The vents in the bathroom and room are filthy in the rooms I've tried. Honestly if you need to stay in the area or are attending an event here then I'd go for something newer where at least you'll maybe feel a bit more comfortable in the place you're away from home in.
jfkson1
Breakfast Promised, Then Starved
2
Had finished checking in and asked for a breakfast coupon. Denied by the front desk manager. Despite being approved over the phone before making a reservation by the lady who checked me in. I...
goriajk
PAWcon 2021 - Joe Bearâs FURST Time and LOVED Those Famous Cookies!!! Room 364 (Truce Wolfâs Room - I Was Just Roomie)
5
This was my FURST EVER âPacific Anthropomorphic Weekendâ (PAWcon) at Doubletree Hotel San Jose Airport (Fri. November 5th to Sun. November 7th, 2021.) I didnât get a room of my own, as I was...
hanadifaris4072
Donât stay there
1
They came up with many side things to pay for.. parking cost when they have available parks in the front. Rooms arenât the best they donât even look the same as the pictures. Staff werenât open up to...
cdejong06
Overall good, room was dirty
4
The hotel staff was very friendly and helpful. I really appreciated the text message check-inâs and hotel shuttle. Getting what you need is relatively easy. My room was just dirty. It was obvious...
Curious627554
Very close to SJC
5
Great room. Beautiful lobby and pool areas. Too bad Spencer's wasn't open, probably due to Covid. In-room food service did not dazzle. Nice Sushi place a couple blocks away. A little further is a...
NealY34
close to airport but that's the best I can say
2
I was booked in this hotel due to an Alaskan Air flight cancellation on Dec 31 2021. After travelling for 20 hours my family and I needed some good rest and hospitality before resuming travel on...