“Hotel locate at the heart of Shanghai, easy to reach any shopping or commercial district. Subway station & also different kind of shopping area, is just few minutes walk. And all the rooms here can see the amazing views of the city, as it is the higher around this area. The room is clean & large, but a bit dated, and starting to get worn out such as the carpets in room. I like there was plenty of table spaces. And I know they did change the lighting in the room, as it used to be so dark in the room, even turn on all the lights. The Wi-Fi was stable & fairly fast. The gym facility is great. The 59/F club lounge view is magnificent, but it always too busy & too small for the size of the hotel, number of people allow to access the lounge & makes it hardly perk. The food during the evening cocktail is so-so, and almost everyday is the same. Impeccable services from the bell attendant to the front desk to the staff in restaurant and the staff in 59/F lounge. Specially professionalism services from the guest service manager, Jessica. Also from the restaurant manager, Jeffrey Zhou, Aviva, Eva & Adam. And great hospitality from the concierge Raven.”

“Location's great. Right smacked in people's square where most of the train stations connect. You can take train line 2 from the airport and drop by people Park station (exit 11). From there, it's just a left turn and 5 min walk. Anyhow room was decent (a little dated) but a special call out to the gym (good range of dumbbells from 10-35kg, and many static machines including an assisted squat rack). I would stay here again given its excellent location, and customer service counter. A little critic would be the servers standing on L38 hall, they can at least greet the guests or put on a smile.”