Krystal Monterrey
Corregidora 519 Oriente Zona Centro Monterrey, Near Macroplaza, Monterrey, 64000, Mexico
Rating
4.3
Travelers Choice
2021
Price Level
$
Rooms
207
Pets
No
from $ 623.33
21
Mai
Krystal Monterrey, Monterrey
Krystal Monterrey
Price & Availability
Select your room
Deluxe King Room ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Habitación Deluxe Doble, 1 Cama De Matrimonio Grande ·
Room Only
Cancel free of charge before Fri, 17 May 2024
Deluxe 2 Double Room ·
Room Only · 2 Double Beds
Member’s exclusive price
Non Refundable
Habitación Doble Deluxe ·
Room Only
Non Refundable
Habitación Doble Deluxe One Bed ·
Room Only
Non Refundable
Deluxe Double Room ·
Room Only · Double
29% discount
Non Refundable
Junior Suite ·
Room Only
Non Refundable
Habitación Doble Deluxe ·
Bed & Breakfast
Non Refundable
Habitación Doble Deluxe One Bed ·
Bed & Breakfast
Non Refundable
Deluxe King Room ·
Bed & Breakfast
Non Refundable
Deluxe 2 Double Room ·
Bed & Breakfast · 2 Double
Non Refundable
Deluxe 2 Double or Twin Room ·
Room Only · 2 Double or Twin
Non Refundable
Habitación Deluxe Doble, 1 Cama De Matrimonio Grande ·
Bed & Breakfast
Cancel free of charge before Fri, 17 May 2024
Deluxe Double Room ·
Bed & Breakfast · Double
Non Refundable
Junior Suite ·
Bed & Breakfast
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
1204 reviews
5
591
4
343
3
198
2
62
1
60
Customers Review
Location 4
Cleanliness 4.4
Comfort 4.3
Neighborhood 4.6
Amenities 4.2
Condition 4.3
Recomendation 71.5%
“If you want to get tricked by the bartender, as well as experience issues every single day this is the hotel for you! As we asked in the reception, the safety box was supposed to work, but did not work we got in our room. We then asked to switch the room, and was offered a room on the second floor with no view, which had been paid for. We then went to the reception to change this, in which we were offered a room on the third floor, which also does not have the great view we paid for. We then discovered that the door to the restroom was not working, and asked to get this fixed. After this, we figured out, that the room did not have a refrigerator, that we expected. (This came 5 days later, but is not in the compartment, just standing on the floor)
Their horrible bartender seemed to be very nice and kind and offered us a free drink in the bar. We then went down to the bar and got a drink. We then thought, it was very nice, and wanted to give him tips, whereas his answer was "this won't even cover the cost of the drinks". This is very unprofessional and has made the whole stay at this hotel very unpleasant, and very uncomfortable.
We then wrote a complaint to the hotel, but here 3 weeks later we have received nothing.Very unprofessional.”
— Anders Bornstein
“We had a great experience the rooms were very clean the food in the hotel restaurant was delicious the breakfast buffet that was included in the package was delicious. the staff were very helpful and generous. my mother loved the view of the Inside of hotel I loved the view of the mountain. mi hermoso Monterrey. the gentleman mario in the restaurant gave us a great service very respectful.”
— Arturo Chapa
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