Phone Number 511-616-7777
H10 Palazzo Galla, Rome
Via IV Novembre, 102, Near Trevi Fountain, Rome, 00187, Italy
Rating
4.7
Price Level
$$$
غرف
82
Pets
No
من $ 4,919.76
30
May

H10 Palazzo Galla, Rome, Rome

H10 Palazzo Galla, Rome

H10 Palazzo Galla, Rome

Price & Availability

Select your room

Room

Superior Room ·

غرفة فقط · 2 Twin Beds, 1 King Bed
Total
$ 4,919.76
H10 Palazzo Galla, Rome

Standard Room ·

غرفة فقط
15% خصم
Total
$ 5,172.01
Room

Superior Room ·

شامل الافطار · 2 Twin Beds, 1 King Bed
Total
$ 5,350.18
H10 Palazzo Galla, Rome

Standard Room ·

شامل الافطار
15% خصم
Total
$ 5,624.56
H10 Palazzo Galla, Rome

Double Or Twin Bed ·

غرفة فقط
15% خصم
Total
$ 6,139.51
H10 Palazzo Galla, Rome

Double Or Twin Bed ·

شامل الافطار
15% خصم
Total
$ 6,689.50

Overall

Wonderful
4.7
75 reviews
5
47
4
0
3
3
2
0
1
1

Customers Review

Cleanliness 4.9
Comfort 4.7
Amenities 4.5
Condition 4.7
“As indicated from the response by guest services, this hotel cares more about their bottom line than about repeat loyal customers.Based on my experience I will not book with them on my next trip and will advise my international traveling colleagues to not book here.Cannot recommend based on issues experienced and a penalty of almost $300 for no proof of cancelling a duplicate booking.I tried to explain that I did attempt to cancel at least one month in advance but either deleted the email proof of cancellation or never received it.Had I known the cancellation did not go through I would have certainly called to confirm.I stayed 6 nights and each issue I had took 2 requests before being resolved. The issues were 1) no heat in the room for the first 2 nights, 2) unable to use the hair dryer for 2 nights because it had a very small cord and kept pulling out of the wall socket, 3) no internet for 2 nights and no explanation as to why, and 4) housekeeping only brought clean glasses when asked on 5 night’s stay and when I did ask she took 2 glasses from another room and hand washed them in the bathroom sink. Not exactly what I was expecting when asking for clean glasses. Additionally, I booked a month in advance and requested a higher floor or in a quiet location but this was apparently ignored.I would have overlooked all of the above and given a higher rating if the hotel was not ultimately dismissive of my trying to explain that I did cancel the duplicate booking at least a month in advance. I might be able to understand had I not stayed at the hotel at all but I paid for 6 nights. My first booking was cancelled due to uncertainty about the location and was done through their website which I encountered many problems and called their main number at least 3 times for assistance. I later made a reservation again for the same dates and same room. I would expect to be given the benefit of the doubt since I stayed and paid for 6 nights but the response from the hotel front desk was a flat no we won’t refund the penalty. The email they gave me to try and resolve the matter was just an email back to them at the front desk. So due to all of the above, I would NOT recommend staying at this hotel and will not return.”
— Gigi
“This is the place you have to go to see Rome from the top! Amazing location, near to almost all Rome famous places and very great restaurants. The staff was AMAZING and so helpful and friendly. They make you feel like home😍The roof top has stunning view! The room view was amazing. I highly recommend this hotel for your stay at Rome. ¡Este es el lugar al que tienes que ir para ver Roma desde lo alto! Increíble ubicación, cerca de casi todos los lugares famosos de Roma y excelentes restaurantes. El personal fue INCREÍBLE y muy servicial y amable. Te hacen sentir como en casa 😍¡La azotea tiene una vista impresionante! La vista de la habitación era increíble. Recomiendo encarecidamente este hotel para su estancia en Roma.”
— Drriham28

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