Experience Comfort and Luxury at Four Points by Sheraton Houston Intercontinental Airport

Kelly Oakley

Nov 24, 2022

1

Our stay was absolutely horrible. My husband had a 5am flight. We just needed a few hours sleep and to use the freezer to refreeze our lunch ice packs. Unfortunately the freezer was frozen completely over where we couldn't use it. The fire alarms went off all night, we didn't get any sleep. We will not be staying here again A nossa estadia foi absolutamente horrível. Meu marido tinha um voo às 5 da manhã. Só precisávamos de algumas horas de sono e usar o freezer para recongelar nossos pacotes de gelo do almoço. Infelizmente, o freezer estava completamente congelado onde não podíamos usá-lo. Os alarmes de incêndio dispararam a noite toda, não dormimos. Nós não vamos ficar aqui novamente

Kelly Oakley

Nov 24, 2022

1

Our stay was absolutely horrible. My husband had a 5am flight. We just needed a few hours sleep and to use the freezer to refreeze our lunch ice packs. Unfortunately the freezer was frozen completely over where we couldn't use it. The fire alarms went off all night, we didn't get any sleep. We will not be staying here again

Yolonda King

Oct 24, 2022

1

If I could select 0 stars I would. Do not stay here. We video the milk staying out all night, trash being left out all weekend, and they have rodents with the traps all throughout the hotel. Stay here at your own risk. The general manager Marlon is a joke he was too busy worried about looking at the females instead of picking up trash and doing the job that needed to be done at this location that has been taken over by a new management Se eu pudesse selecionar 0 estrelas eu faria. Não fique aqui. Nós filmamos o leite ficando fora a noite toda, o lixo sendo deixado de fora durante todo o fim de semana, e eles têm roedores com as armadilhas por todo o hotel. Fique aqui por sua conta e risco. O gerente geral Marlon é uma piada ele estava muito ocupado preocupado em olhar as fêmeas em vez de pegar lixo e fazer o trabalho que precisava ser feito neste local que foi assumido por uma nova gestão

Randy Kolrud

Oct 24, 2022

2

The online booking says there is a restaurant, bar, hot breakfast available. They do forget to mention the building is new, and doesn’t have any of these features available yet. Very mis leading, and after a long day of travel you have to get back in your car and drive 5 to 10 miles to find food and beverages. They did provide decaf coffee in the room, but no cup’s.Theyoung lady at front was very nice, and polite. A reserva on-line diz que há um restaurante, bar e café da manhã quente disponível. Eles se esquecem de mencionar que o prédio é novo e ainda não possui nenhum desses recursos disponíveis. Muito enganador, e após um longo dia de viagem, você precisa voltar para o carro e dirigir de 5 a 10 milhas para encontrar comida e bebidas. Eles forneceram café descafeinado no quarto, mas nenhuma xícara.A jovem da frente era muito simpática e educada.

Angie Brown

Oct 24, 2022

3

We picked this hotel because it said it offered breakfast,dinner and drinks. After we got here we were informed it's under new owners and none of that is available just fruit and pastries. Rooms are nice though. Next time we will make sure we call ahead.before we book. Also someone that works here parks their big truck in the way of the driveway by the door and it's hard for cars to get in. Escolhemos este hotel porque dizia que oferecia café da manhã, jantar e bebidas. Depois que chegamos aqui, fomos informados de que está sob novos proprietários e nada disso está disponível apenas frutas e doces. Os quartos são bons. Da próxima vez, vamos nos certificar de ligar com antecedência.antes de reservar. Além disso, alguém que trabalha aqui estaciona seu caminhão grande no caminho da garagem perto da porta e é difícil para os carros entrarem.

Yolonda King

Oct 24, 2022

1

If I could select 0 stars I would. Do not stay here. We video the milk staying out all night, trash being left out all weekend, and they have rodents with the traps all throughout the hotel. Stay here at your own risk. The general manager Marlon is a joke he was too busy worried about looking at the females instead of picking up trash and doing the job that needed to be done at this location that has been taken over by a new management

angie brown

Sep 28, 2022

3

We picked this hotel because it said it offered breakfast,dinner and drinks. After we got here we were informed it's under new owners and none of that is available just fruit and pastries. Rooms are nice though. Next time we will make sure we call ahead.before we book. Also someone that works here parks their big truck in the way of the driveway by the door and it's hard for cars to get in.

Randy Kolrud

Sep 24, 2022

2

The online booking says there is a restaurant, bar, hot breakfast available. They do forget to mention the building is new, and doesn’t have any of these features available yet. Very mis leading, and after a long day of travel you have to get back in your car and drive 5 to 10 miles to find food and beverages. They did provide decaf coffee in the room, but no cup’s. The young lady at front was very nice, and polite.

Jonathan Salazar

Sep 24, 2022

4

Staff were pretty pleasant, the gym had everything I needed for a good workout, and the beds were pretty comfy too. I Expected there to be a working restaurant within the hotel where me and my gf could eat instead of dealing with traffic but it was closed. Still a pretty good hotel overall. A equipe foi bastante agradável, a academia tinha tudo o que eu precisava para um bom treino e as camas também eram bastante confortáveis. Eu esperava que houvesse um restaurante de trabalho dentro do hotel onde eu e minha namorada pudéssemos comer em vez de lidar com o tráfego, mas estava fechado. Ainda é um bom hotel em geral.

Benjamin Weston

Sep 24, 2022

3

Didn't realize our stay came with a complimentary hourly wake up call from house keeping starting 9 til 11 yet the door says 12pm check out. Apparently our fault by the unprofessional reaction from the front desk guy.Breakfast not provided because they have an inspection? Pool area with all amenities closed, yet you can still pay full price to communicate with the day time rude front desk guy 👌Would recommend Airbnb. Found much better options at a better rate Não percebi que a nossa estadia veio com um serviço de despertar de hora em hora de cortesia da casa, começando das 9 às 11, mas a porta diz o check-out às 12h. Aparentemente nossa culpa pela reação não profissional do cara da recepção.Café da manhã não fornecido porque eles têm uma inspeção? Área da piscina com todas as comodidades fechadas, mas você ainda pode pagar o preço total para se comunicar com o cara rude da recepção durante o dia?Recomendaria o Airbnb. Encontrei opções muito melhores a um preço melhor

Jonathan Salazar

Sep 13, 2022

4

Staff were pretty pleasant, the gym had everything I needed for a good workout, and the beds were pretty comfy too. I Expected there to be a working restaurant within the hotel where me and my gf could eat instead of dealing with traffic but it was closed. Still a pretty good hotel overall.

Benjamin Weston

Sep 06, 2022

3

Didn't realize our stay came with a complimentary hourly wake up call from house keeping starting 9 til 11 yet the door says 12pm check out. Apparently our fault by the unprofessional reaction from the front desk guy. Breakfast not provided because they have an inspection? Pool area with all amenities closed, yet you can still pay full price to communicate with the day time rude front desk guy 👌 Would recommend Airbnb. Found much better options at a better rate

Maria F Marin Marin

Aug 24, 2022

1

Pesimo me robaron mi camioneta del estacionamiento no existe seguridad en lo absoluto la persona encargada de turno de noche supongo que se durmio. Ya que no pudo ver en las camaras nada del robopara avisar ala policia o a nuestra habitacion tubimos que enterarnos al momento de dejar el hotel que mi troca no estaba por ningun lado. Les recomiendo dormirse en su propio carro mejor me salio muy caro mi estancia al. Elegir ese hotel

Tish Valka Delgadillo

Aug 24, 2022

1

Pictures can be deceiving. This hotel was not what my co-worker and I expected. It started with driveway leading up to hotel had enormous potholes. Make it inside and they are having plumbing issues, WiFi goes in and hotel so the room keys (cards) doesn’t always open your room door. Bring your own pillow cause they are flat and no support. My ac in my room made loud gurgling noise like it was on its way out. I believe this hotel is in a bad part of town. You would see people hanging out and walking around the parking lot drinking beer in a brown bag. Nope- never again! As imagens podem enganar. Este hotel não era o que eu e meu colega de trabalho esperávamos. Tudo começou com a entrada de automóveis que conduzia ao hotel tinha buracos enormes. Entre e eles estão com problemas de encanamento, o WiFi entra e o hotel, para que as chaves do quarto (cartões) nem sempre abram a porta do seu quarto. Traga seu próprio travesseiro porque eles são planos e sem apoio. Meu ar condicionado no meu quarto fazia um barulho alto como se estivesse saindo. Eu acredito que este hotel está em uma parte ruim da cidade. Você via pessoas saindo e andando pelo estacionamento bebendo cerveja em um saco marrom. Não- nunca mais!

Tish Valka Delgadillo

Aug 24, 2022

1

Pictures can be deceiving. This hotel was not what my co-worker and I expected. It started with driveway leading up to hotel had enormous potholes. Make it inside and they are having plumbing issues, WiFi goes in and hotel so the room keys (cards) doesn’t always open your room door. Bring your own pillow cause they are flat and no support. My ac in my room made loud gurgling noise like it was on its way out. I believe this hotel is in a bad part of town. You would see people hanging out and walking around the parking lot drinking beer in a brown bag. Nope- never again!

Astoria Stubbs

Jul 24, 2022

3

Room are dated but clean. The check in was quick and easy. Good location right off the interstate. Didn't like that I was given handicap accessible room right off elevator (im not impaired so it should have been left for someone who might need it) Os quartos são antigos, mas limpos. O check-in foi rápido e fácil. Boa localização à direita da interestadual. Não gostei que me deram um quarto acessível para deficientes logo ao lado do elevador (não estou prejudicado, então deveria ter sido deixado para alguém que pudesse precisar)

astoria stubbs

Jul 06, 2022

3

Room are dated but clean. The check in was quick and easy. Good location right off the interstate. Didn't like that I was given handicap accessible room right off elevator (im not impaired so it should have been left for someone who might need it)

Claudia Escamilla

Jun 24, 2022

5

La alberca estaba helada así que mis niños nonpudieron disfrutarla

Vogel DeT

May 24, 2022

3

El lugar está muy alejado. Si no traes auto, te recomiendo que rentes uno. Ya que casi no hay nada cerca, el personal es amable pero un poco desatendido. Si no te quedas mas de 3 noches, no hay servicio de limpieza en tu cuarto. No te surten café a menos que lo solicites en recepción. Las camas y el cuarto son cómodos (cumplen su función)

Armando Lopez

Dec 24, 2019

1

Muy bien el lugar para pasar la noche.. lo unico malo es que me cobraron una botella de agua que nunca estubo en la habitacion solamente estaba una targeta habisando que si la consumia me la cobrarian yo le habice a Jose en front desk que no habia nada de agua y el me dijo que no me preocupara que no me la hiban a cobrar pero eso nunca Paso. Me la cobraron ya no volvere a quedarme nunca mas no se Los recomiendo a nadie. Porque no sabemos que nos cobraran de mas en el futuro.

fsu23phd

Shuttle down, only packaged muffins for breakfast

2

The hotel advertises a shuttle, but it was down when we stayed. It cost 46 for an uber there, the. 18 the next morning. Cheesy. Breakfast was just packaged muffins and coffee, nothing else. Room...

Chepe1980

Family Visit

5

came to vist my family in town , front desk staff were phenomenal , i had a pleasant stay with my family. pool was cold but it was open which we didnt mind since it was a very hot day. will be coming...

cyjazb

Comfortable and clean

5

I stayed at the Four Points by bush airport and the hotel was lovely. Everyone I spoke with were so nice and friendly. Housekeeping do a wonderful job cleaning the rooms. I would definitely recommend...

Four Points by Sheraton Houston Intercontinental Airport, Houston

Four Points by Sheraton Houston Intercontinental Airport

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Four Points by Sheraton Houston Intercontinental Airport, Houston

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