Experience Luxurious Comfort at The Westin Phoenix Downtown Hotel

Amber Diaz

Apr 12, 2023

4

Great location especially for the conference center. The service was good and rooms are clean and comfortable. Only major complaints are 1) the daily "resort fee" or "urban fee"... wish they would just roll it into the cost of the room so it doesn't feel so nickle & dime, and 2) the pool is TINY. this is not a pool for swimming sadly... the pictures do not tell the truth. Super cool patio though! That lounge outside area is awesome

John Keyno

Mar 27, 2023

5

Good hotel not cheap but worth it. CVS vending machine needs to be maintained and it would be nice for it to have its own parking without having to pay extra but I guess that's any downtown hotel flaw. A/C did not get ice cold but still worked, and the shower handle to switch from wall to ceiling shower head unscrewed itself when going counter clockwise. Other than that perfect stay.

Joseph Adelantar

Feb 02, 2023

3

Stayed here for work, Clara in the front desk was very helpful and charming. The room was a bit dated but the bed was comfortable. The views of downtown Phoenix was good. There is a $25 charge to your room but if you use it for bike rentals, yoga class on Eighty8 or food, then it’s worth while. I took yoga and my feedback if that if the hotel gong to work with a studio, they should have all the details as how to take it. I had to research if I needed to sign up for it and the yoga studio asked for a “card” that I was supposed to receive from Westin but didn’t, (thankfully the yoga place was accommodating). The friendly staff is really what makes this a good location.

Ashit Patel

Dec 28, 2022

5

Great service, clean comfortable rooms, and great location. Chad and Christina were awesome at the Jacy and Dakotas restaurant. Without requesting Chad changed the breakfast dish I ordered when he saw me digging out stuff I did not want! Christina too was friendly about it and made the breakfast joyful!

Andrew Cass

Sep 28, 2022

5

The staff here went above and beyond for me. I need some extra help and 3 different staff members helped me without hesitation. They really made my stay comfortable and the rooms are large and very clean. Great showers and a comfy bed. I review hotels all the time and often reviews are generated from bots or staff but this is a real review.

The Westin Phoenix Downtown, Phoenix

The Westin Phoenix Downtown

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