Grand Hyatt Playa Del Carmen Resort
1a Avenida Esquina Calle 26, Colcentro, Near 3D Museum of Wonders, Playa del Carmen, 77710, Mexico
Rating
4.5
Travelers Choice
2021
Price Level
$$$$
Rooms
314
Pets
Yes
from $ 2,284.7
19
May
Grand Hyatt Playa Del Carmen Resort, Playa del Carmen
Grand Hyatt Playa Del Carmen Resort
Get away to Grand Hyatt Playa del Carmen Resort and the Caribbean Coast of Quintana Roo. Retreat to beachfront rooms with balconies and suites with private plunge pools overlooking beautiful gardens or the ocean. Walk the vibrant Quinta Avenida, one block away from the resort, for eclectic shopping, dining, and nightlife destinations. Located on a privileged stretch of white sand on Playa Mamitas, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida – Fifth Avenue - which is just one blocck from the hotel. The design concept by acclaimed Mexican architect Sordo Madaleno and award-winning New York based Rockwell Group translates into spaces that are original and memorable, where guests will find subtle characteristics and the spirit of the destination through natural elements, artwork, textures and light. The rooms and suites are designed to create a sense of an oasis and the natural yet chic materials create an atmosphere of modern casualness. Your apartment-style retreat sets the mood for relaxation, and magnificent floor-to-ceiling windows allow amazing views of the natural beauty of the place.
Price & Availability
Select your room
Hyatt King Room ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Standard King Room ·
Room Only
Cancel free of charge before Tue, 14 May 2024
Habitación Con 1 Cama King 1-doble(s) Extra-grande(s) ·
Room Only
Non Refundable
Doble Cama King Size ·
Room Only
Cancel free of charge before Mon, 13 May 2024
Standard King Room ·
Bed & Breakfast · King
Non Refundable
Doble Cama King Size ·
Bed & Breakfast
Cancel free of charge before Mon, 13 May 2024
Standard 2 Queen Room (Limited Sea View) ·
Room Only · 2 Queen
Standard 2 Queen Room (Limited Ocean View) ·
Room Only
Non Refundable
Habitación Doble One Bed ·
Bed & Breakfast
Non Refundable
Standard 2 Queen Room (Sea View) ·
Room Only · 2 Queen
Standard 2 Queen Room (Ocean View) ·
Room Only
Non Refundable
Standard 2 Queen Room ·
Room Only · 2 Queen
Non Refundable
Standard Queen Room ·
Room Only
Cancel free of charge before Tue, 14 May 2024
Oceanfront 2 Queen Room ·
Room Only
Club King Room ·
Room Only
Cancel free of charge before Tue, 14 May 2024
Club 2 Queen Room (Limited Ocean View) ·
Room Only · 2 Queen Beds
Member’s exclusive price
Non Refundable
Doble Vistas Al Oceano ·
Room Only
Cancel free of charge before Mon, 13 May 2024
Swim-Up King Room ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Club King Room (Limited Sea View) ·
Room Only · King
Club 2 Queen Room (Ocean View) ·
Room Only · 2 Queen Beds
Member’s exclusive price
Non Refundable
Club King Room (Limited Ocean View) ·
Room Only
Non Refundable
Standard 2 Queen Room ·
Bed & Breakfast · 2 Queen
Non Refundable
Standard King Room with Club Access ·
Room Only · King
Non Refundable
Club King Room (Sea View) ·
Room Only · King
Swim-Up 2 Queen Room ·
Room Only · 2 Queen Beds
Member’s exclusive price
Non Refundable
Doble Vistas Al Oceano ·
Bed & Breakfast
Cancel free of charge before Mon, 13 May 2024
Hyatt King Room ·
Bed & Breakfast
Non Refundable
Club 2 Queen Room (Limited Sea View) ·
Room Only · 2 Queen
2 Queen Beds - Ocean View ·
Room Only
15% discount
Non Refundable
Club King Room (Ocean View) ·
Room Only
2 Queen Beds - Oceanfront Room ·
Room Only
15% discount
Non Refundable
Oceanfront 2 Queen Room ·
Bed & Breakfast · 2 Queen
Non Refundable
Club Room (Ocean View) ·
Room Only
Non Refundable
2 Queen Beds - Ocean View ·
Bed & Breakfast
15% discount
Non Refundable
Standard 2 Queen Room (Ocean View) ·
Bed & Breakfast
Non Refundable
Club King Room ·
Bed & Breakfast
Cancel free of charge before Mon, 13 May 2024
Standard Queen Room ·
Bed & Breakfast
Non Refundable
Standard King Room with Club Access ·
Bed & Breakfast · King
Non Refundable
Club 2 Queen Room ·
Room Only · 2 Queen
Non Refundable
2 Queen Beds - Oceanfront Room ·
Bed & Breakfast
15% discount
Non Refundable
Standard 2 Queen Room (Limited Ocean View) ·
Bed & Breakfast · 2 Queen Beds
Non Refundable
Club King Room (Ocean View) ·
Bed & Breakfast · King
Non Refundable
Club Double Room (Ocean View) ·
Room Only
Cancel free of charge before Mon, 13 May 2024
Club Room (Ocean View) ·
Bed & Breakfast
Non Refundable
Standard 2 Queen Room (Limited Sea View) ·
Bed & Breakfast · 2 Queen
Gran Suite King Y Acceso Club ·
Room Only
Cancel free of charge before Tue, 14 May 2024
Club Double Room (Ocean View) ·
Bed & Breakfast
Cancel free of charge before Mon, 13 May 2024
Swim-Up King Room ·
Bed & Breakfast · King
Non Refundable
Grand King Suite with Club Access ·
Room Only
Non Refundable
Club 2 Queen Room ·
Bed & Breakfast · 2 Queen
Non Refundable
Standard 2 Queen Room (Sea View) ·
Bed & Breakfast · 2 Queen
Club Queen Room (Ocean View) with Club Access ·
Room Only
Non Refundable
Swim-Up 2 Queen Room ·
Bed & Breakfast
Non Refundable
Grand King Suite ·
Room Only
Non Refundable
Club Queen Room (Ocean View) with Club Access ·
Bed & Breakfast
Non Refundable
Standard Suite ·
Room Only
Non Refundable
Standard King Suite with Plunge Pool and Club Access ·
Room Only
Grand Suite ·
Room Only
Cancel free of charge before Mon, 13 May 2024
Grand Suite ·
Bed & Breakfast
Cancel free of charge before Mon, 13 May 2024
Standard King Suite with Plunge Pool ·
Room Only
Non Refundable
Grand King Suite ·
Bed & Breakfast
Non Refundable
Standard Suite with Plunge Pool ·
Room Only
Non Refundable
Club King Room (Limited Ocean View) ·
Bed & Breakfast
Standard Suite ·
Bed & Breakfast
Non Refundable
Grand King Suite with Club Access ·
Bed & Breakfast
Non Refundable
Club 2 Queen Room (Limited Ocean View) ·
Bed & Breakfast
Standard King Suite with Plunge Pool ·
Bed & Breakfast
Non Refundable
Standard Suite with Plunge Pool ·
Bed & Breakfast
Non Refundable
Club 2 Queen Room (Ocean View) ·
Bed & Breakfast
Standard King Room ·
All Inclusive
Cancel free of charge before Tue, 14 May 2024
Suite Ejecutiva King Y Acceso Club ·
Room Only
Cancel free of charge before Tue, 14 May 2024
Hyatt King Room ·
All Inclusive
Non Refundable
Gran Suite King Y Acceso Club ·
Bed & Breakfast
Cancel free of charge before Tue, 14 May 2024
Executive King Suite with Club Access ·
Room Only
Hyatt King Room ·
All-inclusive (food/beverages/snacks)
Executive King Suite ·
Room Only
Non Refundable
Suite Executive Cama King ·
Bed & Breakfast
Cancel free of charge before Mon, 13 May 2024
Executive King Suite ·
Bed & Breakfast · King
Non Refundable
Standard Queen Room ·
All Inclusive
Cancel free of charge before Tue, 14 May 2024
Standard 2 Queen Room (Limited Ocean View) ·
All Inclusive
Non Refundable
Standard 2 Queen Room (Limited Ocean View) ·
All-inclusive (food/beverages/snacks)
Standard King Suite with Plunge Pool and Club Access ·
Bed & Breakfast
Standard 2 Queen Room (Ocean View) ·
All Inclusive
Non Refundable
Standard 2 Queen Room (Ocean View) ·
All-inclusive (food/beverages/snacks)
Club King Room ·
All Inclusive
Cancel free of charge before Tue, 14 May 2024
Oceanfront 2 Queen Room ·
All-inclusive (food/beverages/snacks)
Club King Room ·
All-inclusive (food/beverages/snacks)
Club King Room (Limited Ocean View) ·
All Inclusive
Non Refundable
Club King Room (Limited Ocean View) ·
All-inclusive (food/beverages/snacks)
Swim-Up King Room ·
All Inclusive
Non Refundable
Suite Ejecutiva King Y Acceso Club ·
Bed & Breakfast
Cancel free of charge before Tue, 14 May 2024
Gran Suite King Y Acceso Club ·
All Inclusive
Cancel free of charge before Tue, 14 May 2024
Grand King Suite with Club Access ·
All Inclusive
Non Refundable
Suite Ejecutiva King Y Acceso Club ·
All Inclusive
Cancel free of charge before Tue, 14 May 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
949 reviews
5
2710
4
618
3
277
2
146
1
147
Customers Review
Location 5
Cleanliness 4.7
Comfort 4.7
Neighborhood 4.7
Amenities 4.4
Condition 4.7
Recomendation 77.6%
“My wife and I have been to Cancun for business meetings before, and had an overall good experience. As such, she booked the best room and had high expectations for this visit, once again for business meetings. Wow! Hard to describe just how awful this experience turned out to be. Arrived a bit late, so called to order room service from an extremely small menu with virtually no heathy options (she was here for meetings on health and wellness). Room service was technically still available (closes at 11 pm - compared to all night where we stayed before - and could order these amazing fruit trays at 3 in the morning and eat them with delight as we lay in bed discussing the adventures of the day). So she called the front desk - no answer. So she went to the front desk and they told her to call room service - she explained that she already had, with no answer. Eventually she got some food. In the morning she went for breakfast - was treated with a rudeness that was almost incomprehensible. Decided to return to her room for the poor choices being offered. Ongoing disappointment after disappointment!!! Next morning had a similar experience with the restaurant, only this time she was told that room service had ended at 11 the night before. She called and asked for coffee and water, which she was promised. 15 minutes later she called again - promised again. This continued, with nothing. She found a housekeeper and asked for water, and got screamed at - NO, SHE COULD NOT HAVE WATER! Finally the coffee came, but still no water. Called again. Did get the water after how long? Extremely poor, rude, unprofessional service. By the way, maybe it was fortunate that she didn't eat at the restaurant for breakfast, as several of her colleagues who did eat at the restaurant got FOOD POISONING!!!! She paid an exorbitant rate for an upscale room, and was treated like trash!!!!!”
— Paul Goddard
“We had the best time at the Grand Hyatt! The day pass is absolutely worth getting. The different pools, easy beach access, and great service make this a definite yes when you visit Playa del Carmen. The drinks are good and the burgers were well seasoned. Chicken strips are bland though. Service is wonderful also.”
— Ashley Stepps
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