Paradisus La Perla - Riviera Maya
5 Avda Calle 112 Col Luis Donaldo Colosio, Near Punta Esmeralda Beach, Playa del Carmen, 77719, Mexico
Rating
4.4
GreenLeader
2024
Price Level
$$$$
Rooms
394
Pets
No
from $ 2,324.00
09
May
Paradisus La Perla - Riviera Maya, Playa del Carmen
Paradisus La Perla - Riviera Maya
This impressive adults-only resort is located on Playa del Carmen’s beachfront just metres from the world’s second largest coral reef. It offers 4 outdoor pools and luxurious air-conditioned rooms with a private terrace. The bright rooms at the Paradisus La Perla Playa del Carmen feature modern décor with soft tones and Caribbean colours. Each one has an iPod docking station and flat-screen satellite TV with DVD player as well as a rain-effect shower in the bathroom. The Paradisus La Perla Resort offers no less than 14 different restaurants ranging from contemporary Asian fusion to Mexican haute cuisine. There are also 16 bars. The resort’s spa features wet and dry saunas and you can participate in classes including Pilates and spinning. Activities such as tango dancing sushi-making and cocktail preparation are also available. 5th Avenue Playa del Carmen’s main nightlife spot is just outside the hotel. You can drive to Cancún Airport in 45 minutes.
Price & Availability
Select your room
Preferred Rate
Standard Room - Charter Hbsi America 5% All Inclusive ·
All Inclusive
Package Rate
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Standard Room ·
All Inclusive · 1 King Bed, 2 Queen Beds
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Non Refundable
Preferred Rate
Junior Suite (Garden View) - Charter Hbsi America 5% All Inclusive ·
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Junior Suite (Garden View) ·
All Inclusive · 1 King Bed
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Non Refundable
Preferred Rate
Standard Suite (Garden View) - Charter Hbsi America 5% All Inclusive ·
All Inclusive
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Preferred Rate
Standard Master Suite (Garden View) - Charter Hbsi America 5% All Inclusive ·
All Inclusive
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Standard Suite (Garden View) ·
All Inclusive · 1 Double Bed
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Non Refundable
Preferred Rate
The Reserve Junior Suite (Garden View) - Charter Hbsi America 5% All Inclusive ·
All Inclusive
Package Rate
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Standard Master Suite (Garden View) ·
All Inclusive · 1 King Bed
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Non Refundable
Preferred Rate
The Reserve Master Suite (Garden View) - Charter Hbsi America 5% All Inclusive ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 24 Apr 2024
The Reserve Junior Suite (Garden View) ·
All Inclusive
The Reserve Master Suite (Garden View) ·
All Inclusive
Preferred Rate
The Reserve Swim-Up Suite - Charter Hbsi America 5% All Inclusive ·
All Inclusive
Package Rate
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Preferred Rate
The Reserve Swim-Up Master Suite - Charter Hbsi America 5% All Inclusive ·
All Inclusive
Package Rate
Cancel free of charge before Wed, 24 Apr 2024
The Reserve Swim-Up Suite ·
All Inclusive
The Reserve Swim-Up Master Suite ·
All Inclusive
2 Bedroom Standard Master Suite ·
All Inclusive
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.4
1000 reviews
5
4
3
2
1
Customers Review
Value 4.4
Location 4.3
Cleanliness 4.8
Comfort 4.7
Neighborhood 4.1
Amenities 4.3
Condition 4.6
Recomendation 75.6%
“Make sure to use Hᴏᴛᴇʟʙᴜʟʟʏ.ᴄᴏᴍ when booking your resort. This site will compare countless hotel sites and normally will have rates much cheaper than others! You're welcome :)! This hotel is the best rated in the area. I have been staying here for years. If you stay for a few days you definitely will love it I'm sure!
Very clean, staff was great, food was delicious. All and all the resort was a 5 star experience. On a final note the ocean was full of seaweed, and closed a couple of days for clean up.”
— ahmad crayton
“Just returned from Paradisus La Perla
Overall, the resort is very beautiful, and the people try very hard to ensure that you have a good time. The rooms are clean and well maintained.
There are however a few issues, we paid for the Reserve upgrade, which gave us access to a personal concierge and another restaurant for breakfast and dinner, thought this would be well worth the additional money to avoid buffet breakfasts. Unfortunately, we were wrong, the restaurant with the Reserve is understaffed, I witnessed several tables where one partner was served their meal and the other sat waiting. Personally, I was served two breakfasts that were stone cold. I did complain to our concierge and attempts were made to rectify, for the additional money this should not have been an issue.
The resort was advertised as an adult only resort, which is not the case, there is an adult only section with some restaurants being adult only, however, the Italian, Seafood, Market Grill, Mexican and buffet are not adult only. If you want an adult only experience, be warned you will have children sat around you while eating dinner.
The meals at dinner were a mixed bag and welcome to “speed eating”. Fuego, Sushi and Japanese meals were excellent. The Seafood and Market Grill dinners were served cold, the replacement was colder, we left the seafood meal. The Mexican (Mole) simply had no taste unless you smothered it in hot sauce. In every meal, the main course was served before you finished your appetizer and desert was not any slower. Sending it back would do no good as your meal would have been kept under a heat lamp and not hot.
In summary:
1) The Reserve upgrade is not worth the money
2) It is not an adult only resort, expect to be sat with kids
3) The food is hit and miss
I think the resort has a split personality; they are probably very good at the conferences they host (several conference rooms on site) but they don’t get vacationers are looking for a relaxed pace.
I would not class this as a 5 star resort, 4.5 at best, perhaps ever 4.”
— Neil Sarginson
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