“I visited Berlin and stayed in Select hotel Berlin The wall between 18/9 till 22/9/21. The hotel rooms were clean and decent size. They had a fridge and a TV in the room. Kettle and tea bags were provided on request. I requested an iron which they couldn’t provide due to covid (at least that’s the reason they gave us).It was a decent buffet. I would like to see a menu to order so I can choose what I want to eat.The hotel was booked by my fiancée under his name, but I was the actual guest staying. My airline lost my baggage so it had to be delivered to my hotel. On 18/9 I wrote my name with details of my baggage and gave it at hotel reception. The next day bag was going to be delivered between 1400-1800. The bag arrived at 1430 but the hotel returned the delivery guy saying that their is no guest at the hotel with this name. I was under so much stress that even after providing my details the night before staff returned my baggage. I came down and spoke to Tony at reception who apologised. He made a call to the baggage company to advise them that their has been a mistake and in fact baggage owner is staying at the hotel. I went back to the room with no hope. Luckily Tony at reception made at least 6 calls to ensure I get my bag re-delivered. If it wasn’t for the him maybe I wouldn’t have had my luggage second time around on the same day. If the night staff passed on the information to the morning staff this would have never happened. I still recommend a stay at this hotel due to its location and staff members like Tony who made a difference to my stay.”

“El hotel y la habitación están en perfectas condiciones, las habitaciones son espaciosas al igual que los baños. La atención es buena, aunque como en todo hay algunas personas más amables que otras, pero sin ninguna queja en general. Rl hotel se ve moderno. Quisiera dar algunas aclaraciones por todas esas personas que al igual que yo les gusta leer múltiples opiniones para saber si merece la pena el hotel, en este caso yo leí algunas que me daban cierto recelo a la hora de elegir el hotel pero a día de hoy no me arrepiento. Leí que la cama y almohadas eran incómodas: falso. También leí que las habitaciones eran pequeñas: falso, si haz viajado por Europa sabrás que en general las habitaciones suelen ser pequeñas y está no lo es. Leí que había malos olores en la habitación, a cañería: falso (a menos en mi habitación). Recomiendo bastante el alojamiento que además está situado cerca de todo.”