Krystal Urban Guadalajara
Av. Lopez Cotilla 2077, Arcos Vallarta, Near La Minerva, Guadalajara, 44130, Mexico
Rating
4.5
Travelers Choice
2021
Price Level
$
Rooms
140
Pets
No
from $ 667.71
07
May
Krystal Urban Guadalajara, Guadalajara
Krystal Urban Guadalajara
Krystal Urban Guadalajara is conveniently located in the popular Guadalajara City Center area. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at Krystal Urban Guadalajara. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Krystal Urban Guadalajara combines warm hospitality with a lovely ambiance to make your stay in Guadalajara unforgettable.
Price & Availability
Select your room
Standard Room ·
Room Only
Non Refundable
Standard Double Room ·
Room Only · 2 Double Beds
Book now and save
Non Refundable
Standard King Room ·
Room Only · King
15% discount
Non Refundable
Standard Double or Twin Room ·
Room Only · Double or Twin
Non Refundable
Habitación Estándar Doble ·
Room Only
Non Refundable
Standard Double Room ·
Bed & Breakfast
Non Refundable
Double Bed - Standard Room ·
Bed & Breakfast
15% discount
Non Refundable
Standard King Room ·
Bed & Breakfast · King
15% discount
Non Refundable
Junior 2 Double Suite ·
Room Only · 2 Double Beds
Book now and save
Non Refundable
Standard 2 Double Room ·
Bed & Breakfast · 2 Double
15% discount
Non Refundable
Standard Double or Twin Room ·
Bed & Breakfast · Double or Twin
Non Refundable
Standard Room ·
Bed & Breakfast · 1 King Bed
Book now and save
Non Refundable
Suite Junior, 2 Camas Dobles ·
Room Only
Non Refundable
Habitación Estándar Doble ·
Bed & Breakfast
Non Refundable
Standard Suite ·
Room Only
Cancel free of charge before Thu, 2 May 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
1053 reviews
5
461
4
177
3
39
2
22
1
10
Customers Review
Cleanliness 4.6
Comfort 4.6
Neighborhood 4.6
Amenities 4.3
Condition 4.5
Recomendation 68.3%
“Had a bad experience with the staff. My dad forgot a sentimental item in the room and was upset called like an hour later and asked if they can bring it to the front desk so that we could swing by and pick it up and they looked and said it wasn’t there. You would think they would report any thing left behind but I guess you can’t trust everyone to be honest. Very disappointed.”
— Irene Orona
“This was by far the worst stay I have had in Mexico period. I read the reviews and decided it was one of the best choices. We have stayed at the hard rock before however they were booked. Don’t get me wrong, it looks beautiful and rooms are spacious but customer service was horrible. Upon our arrival the receptionist was very rude and could give an explanation of extra charges on my card. Later I would call for service and it would get forgotten. Let’s not forget the last two days there was nothing but dark brown water with what it appeared to be soil in the shower and faucets. They said they were having system problems however when it was supposedly fixed, there was no hot water, dark, and distinctive smell to it . When I called the front desk to tell her of the brown water persisting she seemed as she did not care. I asked to speak to the manager on duty and was hung up on. Out of 5 days here I think 1 day was probably okay. The rest of the days it was a very unpleasant stay. Never again will I stay here. Very disappointed in this hospitality being that it comes from a big partnership.”
— Nicole Perez
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