Hyatt Regency Milwaukee

Erin Bauman

Oct 04, 2021

4

I was concerned reading the reviews after my mom made the reservation. We got there around 5 on a Friday, and I know that's a busy time, I'm a housekeeper at a resort. Valet parking went well. Check-in went well. The room was very clean (other than under the dresser, there was zero dust). It was however well worn... So I understand the comments about updating. The beds were comfy and the pillows too, which was a nice bonus. Also- the review about a cold room- thank the gods because we went to a concert and needed chilly pj time when we got back. We didn't try to eat/drink at the hotel. A couple blocks up there's quite a few bars/restaurants. It's walking distance according to a 69yr old woman that had two jamo shots and has bionic knees. Oh. If you're nervous about heights be warned...glass elevators and open concept.

lauermar

Sep 07, 2021

1

In all my 31 years of business travel, I've never had a hotel not charge my card for the reservation then demand cash in advance for the entire stay and hold my credit card. That's what they did. I had to use the ATM and pay a fee or walk out. I wasn't alone, the line was long as they did that to everyone. They claimed their electronic system for processing cards was down worldwide but when I checked with my family staying at a different hotel, they weren't treated that way. I reserved it on Senior special at $162, and they charged me $250. When I checked out, they refunded the price difference in cash less fees. I told them if they post any charges to my card I will go after them. That's not all. This place looks impressive from the outside in Milwaukee. Inside it was DIRTY! There was half eaten pizza by the escalator near the lobby. The rooms are cramped and don't have glasses or cups for water. You must bring your own. Don't go to this hotel! My response to the owner: There is no need for further discussion with you. It's very clear from my review what you have to do to make it right: 1.Clean the hotel 2.Put water glasses or cups in the suites, and 3. Don't charge seniors cash up front with surcharges added on to the original low quote.

Chitownsparky

Aug 31, 2021

4

I stayed by myself so the room felt huge. Everything was clean and the room had a modern look. The inside was a really cool design. Staff was great! They definitely have some issues with valet parking when it’s busy!!! Definitely a great stay!

Jadyn Roby

Aug 16, 2021

2

Tried to check in at 5:30pm and they said our room wasn't ready. Told us that there was gonna be a 10-15 minute wait for our room. Wait an hour and check again, only to be given coupons for 15% off appetizers and drinks which we didn't use. We waited a total of 2 hours for our room to be ready for check in and there was a $50 hold neither of us knew about beforehand. Ended up canceling our reservation at dinner because we couldn't cancel without paying an even bigger fee. After checking in, everything was nice, especially the lady working the food station. She really helped us feel welcome

Kaye G

Jul 10, 2021

5

Great, loved that there were still covid precautions in place. Olivia and Victoria were definitely amazing and were so helpful every day of our visit and considering that we were there for a family reunion, getting checked in and being somewhat close to each other and enjoying the hotel as well as watching the hawks and bucks on the screen right down the street from the hotel was a plus! You guys were so accommodating and extremely sweet to my little husky puppy every time we were down in the lobby. We'll definitely be returning!

LaDonna R

Quality going down

3

Great location great price people are great rooms are not cleaned well water spots on some ceilings and run down plumbing does not work bad shower heads carpet sometimes not vacuumed well just not...

Explore536160

Two-Night Conference Accommodations

3

I have stayed at this hotel for year, for the annual Wisconsin State Reading Association Convention. This year, I was unpleasantly surprised to find the bathroom had not been dusted; probably for a...

Mobile12407179049

Good location

4

Hotel is very convenient for theater visits. Our room was quiet and beds were comfortable with plenty of pillows. Self parking was located adjacent to the hotel. Staff was friendly throughout the...

Justinweitz

Top-notch service!

5

Stayed here for one night - I have never dealt with front desk staff who were as friendly and helpful. For every request I had, from upgrade to making a change to my reservation to little things...

489angeld

Great Service

5

It's one of the best Hyatt hotels I've stayed. Great service, friendly, and hospitable staff. Rooms are decent and glad they upgraded my room and club access. Breakfast was great, Parking is...

LoveQueenQ

Good enough!

4

Looking for decent pricing, great location and great customer service, then this is for you. I had a double bed (queen)...the sheets were a NO for me and the bed was an uncomfortable sleep! So, yea...

Scott B

Great Staff, rooms need a major update!

2

The staff was friendly and courteous, the rooms are in need of a major upgrade. The room was dirty, coffee stains running down the wall by the window, the desk was so beaten up, that there is more...

Lisa L

family overnight stay

5

We were decided to do a family overnight trip to downtown Milwaukee because we were going to the Bucks game. The hotel was easy to get into and out. We used the valet, which was great, even though...

dshields2021

Difficult to find, but worth it

5

The signage out front was insufficient - we had difficulty finding the hotel. Also, directions to the 20-dollar parking garage would have been nice: instead, we ended up paying eight dollars more for...

Hyatt Regency Milwaukee, Milwaukee

Hyatt Regency Milwaukee

Price & Availability

Overall

Customers Review

Similar Hotels you may also like

Hyatt Regency Milwaukee, Milwaukee

Hyatt Regency Milwaukee

Price & Availability

Travelers

Overall

Customers Review

Similar Hotels you may also like