"This city hotel is within walking distance of the business, shopping and entertainment districts and 40 minutes away from the Xiaoshan International Airport. The hotel provides 227 rooms and a wide range of services guaranteed to satisfy the needs of the most discerning guests. Just a few of the conveniences the hotel offers include fun, educational programmes for children and the business centre, which offers personalised secretarial services and private work stations. Guests can relax at the hotel health club with spa, including a heated swimming pool, a hot tub, sauna, solarium, steam room and massage treatments. The 28 HuBin Road is a Chinese restaurant, offering Hangzhou cuisine and specialties from the surrounding region. Whether the guests are in Hangzhou for business or leisure, this hotel makes the stay memorable."
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Beautiful hotel overlooking the West Lake. The restaurant serving us Chinese lunch was exquisite with the most creative Chinese ingredients and style. Both the taste and the fashionable...
EB310
Bathroom is extremely cold
3
Room deco is very dated. Constant cigarette smell in the cooridor. Shower host is rusty. Bathroom is extremely cold and makes showering a chore. Quilt not thick enough. The mattress has seen its days.
Voyage25901477741
business trip to hangzhou
5
I have been to Hangzhou many times in the past 9 years and have always stayed at Hyatt by West Lake. They just upgraded from Hyatt Regency to Grand Hyatt during my stay this time. The staff members...
Coastal281697
Absolute beautiful and great location hotel
5
Hotel is super beautiful, modern design, and situated right next to the West Lake. You can run along the Lake side in the morning and easily get back to the hotel for shower to start your vacation...
QLSATL
Great hotel and incredible staff
5
Really enjoyed my short stay at Grand Hyatt Hangzhou, great location and well maintained, excellent Club experience compared to other hotels during COVID. Also the staff were incredibly attentive...
GuamRich
Best hotel at West Lake Hangzhou
5
Excellent location, good food and beverage choices and I especially liked the Steakhouse. Rooms are beautifully decorated and great idea of the sofas in the window to capture West Lake from...
TamerR787
Grand Hyatt Hangzhou
5
excellent service and amenities among the very best of Hyatt's in China. Central location to tourist sites ,businesses, The university and shopping. lots of options whether visiting for business or...
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