“My expectations were not met by any means. This first night was okay and the front desk ladies seems to be very nice. The hostess even let me check in at noon instead of the regular 3 p.m. which was appreciated due to the long drive my girlfriend and I had just finished from Kansas City. The first problem I noticed was little as I saw that the batteries on all the remotes were either empty or completely dead. The second day seemed okay until the hostess came up to my room while my girlfriend and I were taking a nap, and knocked on the door to tell us that we had a noise complaint. This was confusing as we had been laying down with the television only on 10 out of 80, and we had not been talking to each other as we watch the Entertainment channel. About 30 minutes later the stay at the "upscale" Hyatt Place took a negative turn as the Hostess came back up AGAIN (this time with some type of security)and woke us up to let us know that if we did not keep the noise down we would be asked to leave. (Honestly we feel like we are being treated like some kind of criminal who is tresspassing and should not be here.) I asked what type of noise was being complained about and I was told the screaming between my girlfriend and I had to stop. It has been about an hour since the hostess has come by the second time, and I am diligently staying awake by the door quietly wondering when the hostess is going to come by with another complaint. Honestly I am disgusted with the experience as we have done nothing but been quiet and stayed to ourselves, and have been threatened to be kicked out of a hotel that we have done absolutely nothing wrong in. Please to anybody reading this go with a different hotel in the Nashville area. Trust me there are much nicer hotels and that extra 20$ will give you an experience ten times better. If I could do this all over again I would have rather cancelled my vacation than came to this terrible place. What a waste of money. I basically paid 500$ to be insulted and treated like I don't belong here.”

“Had a bunch of my stuff stolen from the room. Wouldn't recommend bringing valuables. 5/3/2020: I have not yet been compensated for the theft. I do appreciate how the hotel has handled this incident.”