Hotel Zessa Santa Ana, a DoubleTree by Hilton
201 East MacArthur Blvd., Near Segerstrom Center for the Arts, Santa Ana, CA 92707, United States
Rating
4
Price Level
$$
Rooms
253
Pets
No
from $ 997.46
21
Dec
Hotel Zessa Santa Ana, a DoubleTree by Hilton, Santa Ana
Hotel Zessa Santa Ana, a DoubleTree by Hilton
The 3-star Doubletree Santa Ana Orange County Airport Hotel offers comfort and convenience whether you're on business or holiday in Santa Ana (CA). The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour front desk, facilities for disabled guests, car park, room service, family room are there for guest's enjoyment. Each guestroom is elegantly furnished and equipped with handy amenities. Entertain the hotel's recreational facilities, including fitness center, outdoor pool. A welcoming atmosphere and excellent service are what you can expect during your stay at Doubletree Santa Ana Orange County Airport Hotel.
Price & Availability
Select your room
1 King Deluxe Rm W/ Sofabed Top Floor No Smok ·
Room Only
Non Refundable
2 Queen Beds-Nonsmoking ·
Room Only
Non Refundable
2 Queen Beds-Top Floor-Nonsmoking ·
Room Only
Non Refundable
2 Qn Hearing Accessible No Smok ·
Room Only
Non Refundable
1 King Bed With Sofabed-Nonsmoking ·
Room Only
Non Refundable
1 King Hearing Accessible No Smok ·
Room Only
Non Refundable
1 KING DELUXE RM W/ SOFABED TOP FLOOR NO SMOK,HI SPEED INTERNET INCL,55IN HD TV EXTRA CHARGING PORTS ·
617
Non Refundable
1 KING BED WITH SOFABED-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
617
Non Refundable
2 QUEEN BEDS-TOP FLOOR-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
617
Non Refundable
2 QUEEN BEDS-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
617
Non Refundable
Room, 1 King Bed, Accessible, Non Smoking ·
Room Only · 1 King Bed
Book now and save
Non Refundable
One King Bed, Non-Smoking ·
Room Only · 1 King Bed
Book now and save
Non Refundable
Two Queen Beds, Non-Smoking, Accessible ·
Room Only · 2 Queen Beds
Book now and save
Non Refundable
Deluxe Room, 1 King Bed, Non Smoking ·
Room Only · 1 King Bed
Book now and save
Non Refundable
2 Queens Non Smoking ·
Room Only · 2 Queen Beds
Book now and save
Non Refundable
Two Queen Beds, Non-Smoking ·
Room Only · 2 Queen Beds
Book now and save
Non Refundable
2 Queen Beds-Non-Smoking ·
Room Only
18% discount
Non Refundable
2 Queen Beds-Top Floor-Non-Smoking ·
Room Only
18% discount
Non Refundable
1 King Bed With Sofa Bed-Non-Smoking ·
Room Only
18% discount
Non Refundable
2 Queen Hearing Accessible Non-Smoking ·
Room Only
18% discount
Non Refundable
1 King Hearing Accessible Non-Smoking ·
Room Only
18% discount
Non Refundable
1 King Deluxe With Sofabed Non-Smoking ·
Room Only
18% discount
Non Refundable
1 KING DELUXE RM W/ SOFABED TOP FLOOR NO SMOK,HI SPEED INTERNET INCL,55IN HD TV EXTRA CHARGING PORTS ·
Room Only
Promo
Non Refundable
2 QUEEN BEDS-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
Room Only
Promo
Non Refundable
2 QUEEN BEDS-TOP FLOOR-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
Room Only
Promo
Non Refundable
1 KING BED WITH SOFABED-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
Room Only
Promo
Non Refundable
2 Queen Beds-Top Floor-Nonsmoking ·
Bed & Breakfast
Cancel free of charge before Fri, 13 Dec 2024
1 King Deluxe Rm W/ Sofabed Top Floor No Smok ·
Bed & Breakfast
Cancel free of charge before Fri, 13 Dec 2024
1 King Hearing Accessible No Smok ·
Bed & Breakfast
Cancel free of charge before Fri, 13 Dec 2024
2 Qn Hearing Accessible No Smok ·
Bed & Breakfast
Cancel free of charge before Fri, 13 Dec 2024
2 Queen Beds-Nonsmoking ·
Bed & Breakfast
Cancel free of charge before Fri, 13 Dec 2024
1 King Bed With Sofabed-Nonsmoking ·
Bed & Breakfast
Cancel free of charge before Fri, 13 Dec 2024
2 QUEEN BEDS-TOP FLOOR-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
Bed and Breakfast Rate 1
Cancel free of charge before Tue, 3 Dec 2024
1 KING BED WITH SOFABED-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
Bed and Breakfast Rate 1
Cancel free of charge before Tue, 3 Dec 2024
2 QUEEN BEDS-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
Bed and Breakfast Rate 1
Cancel free of charge before Tue, 3 Dec 2024
1 KING DELUXE RM W/ SOFABED TOP FLOOR NO SMOK,HI SPEED INTERNET INCL,55IN HD TV EXTRA CHARGING PORTS ·
Bed and Breakfast Rate 1
Cancel free of charge before Tue, 3 Dec 2024
1 KING DELUXE RM W/ SOFABED TOP FLOOR NO SMOK,HI SPEED INTERNET INCL,55IN HD TV EXTRA CHARGING PORTS ·
Rate Plan 4
Cancel free of charge before Tue, 3 Dec 2024
2 QUEEN BEDS-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
Rate Plan 4
Cancel free of charge before Tue, 3 Dec 2024
1 KING BED WITH SOFABED-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
Rate Plan 4
Cancel free of charge before Tue, 3 Dec 2024
2 QUEEN BEDS-TOP FLOOR-NONSMOKING,55IN HD TV EXTRA CHARGING PORTS,REFRIGERATOR ·
Rate Plan 4
Cancel free of charge before Tue, 3 Dec 2024
Room, 1 King Bed, Accessible, Non Smoking ·
Bed & Breakfast · 1 King Bed
Non Refundable
Two Queen Beds, Non-Smoking, Accessible ·
Bed & Breakfast · 2 Queen Beds
Non Refundable
2 Queens Non Smoking ·
Bed & Breakfast · 2 Queen Beds
Non Refundable
One King Bed, Non-Smoking ·
Bed & Breakfast · 1 King Bed
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Very Good
4
974 reviews
5
4
3
2
1
Customers Review
Location 5
Cleanliness 4.3
Comfort 4.2
Neighborhood 4.3
Amenities 3.9
Condition 4.2
Recomendation 79.8%
“I was a walk-in lodger, the only 2 points earned by the lady who helped me to check in that night. They are the service problems and housing problems.
(And also everything based on that lady told me that’s one of the best rooms I can get, and I believe she upgraded for me already to a room with the coach, I appreciate that)
1. The misplacing of body lotion and body wash; The body wash was placed where the wash basin at, while the body lotion was placed above the bathtub by the housekeeping ladies. Soaking wet, I had to drag my damp body to the washbasin naked to squeeze the body wash so that the floor was full of water. If this was not due to the negligence of the cleaning staff, this design was particularly unreasonable. Who would be responsible if the procedure caused the guests to slip? If a family with children lives in a guest room like this, who is responsible if the child falls in the process? I was scared to think about it.
2. After checking in with my Hilton membership, the lady at the front desk agreed to an hour's delay in check-out. At the same time, I put a do not disturb sign outside my door. However, after 11 o 'clock, there was still a cleaning staff knocking loudly on the door as if desperately trying to get rid of the guest. Do strict training guidelines exist for the humanized connection between employees and customers while your company trains your employees? If such training exists, are any special notes passed on to their following shifts of the customer’s needs?
3. Hotel soundproof facilities are madly unreasonable; at a bit more than ten o 'clock in the morning will hear a lot of noise, people in the corridor talking, a vacuum cleaner sound, and so on. Ironically, it took a long time for the call to be answered at the front desk for the noise complaint, but an hour later, I was bombarded with calls urging me to check out.
And yes, everything was based on the experience of being promised one of the best rooms.”
— Qianhui Ma
“The hotel was nice overall but there are some things that need improvement. The arm chair in the room was dirty to the point that I didn't even want to put my things in it. The room is actually not even big enough for the chair to be in there. Also the condition of the shower was surprising. The curtain was a bit dingy and the drain area quite warn. The carpet also needs some attention ans there were rips and stains. I did enjoy the workout room and amenities in there. This hotel has potential but definitely needs renovations/upgrades.”
— Michelle McIlwain
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