Phone Number 511-616-7777
Comfort Suites Airport
1510 North First Street, Santa Clara, Near Santa Clara University, San Jose, CA 95112, United States
Rating
3.8
Price Level
$$
Rooms
50
Pets
No
12
May

Comfort Suites Airport, San Jose

Comfort Suites Airport

This San Jose hotel is conveniently located 3 km from Downtown and only 800 m from the Norman Y. Mineta San Jose International Airport. There is a wide variety of restaurants and cocktail lounges located in the surrounding area. Bus stops and a light rail station are located in the immediate vicinity. This comfortable hotel offers 51 guest rooms spread over 3 floors. Among the facilities in offer count a same-day valet service, safe deposit boxes and coin-operated laundry facilities. There is lift access to the upper floors, a newspaper stand and a bar and restaurant. Conference facilities, wireless Internet access, a laundry service are also available. All of the spacious are well-equipped as standard including a satellite TV, Internet access and individually regulated air conditioning.

Comfort Suites Airport

Price & Availability

Overall

Good
3.8
787 reviews
5
54
4
79
3
47
2
20
1
33

Customers Review

Value 3.5
Location 4.3
Cleanliness 4
Comfort 4.1
Neighborhood 3.4
Amenities 3.7
Condition 3.7
Quality 2.7
Recomendation 79.6%
“Sheets Were very soft, bed comfortable- kids slept well. Adults did not. Lots of Concerning noises all night. Check in took 45+ min, unsavory people in the hall and lobby. Parking garage, lobby, hallways smell of marijuana & cig. smoke. Not family friendly. Inexpensive. Sirens and giggling throughout the night. Kids witnessed arrest at the adjoining Denny's.”
— Amy
“I've always had a positive view of Comfort Suites, but this location changed my perception. The front door was closed, and I spent 10 minutes walking around in the dark before discovering the entrance was in the garage. The lobby and hallways reek of marijuana. There were coffee rings on the bathroom counter, hair, and gum. The inside of the building is really rundown. There are pictures of a beautiful breakfast buffet on their website, but the actual room has "OUT OF ORDER" signs on every appliance. The staff are rarely present at the front desk and they usually have a sign up saying, "FOR ASSISTANCE, PLEASE CALL:". On my last day, I checked my bank statement and noticed a discrepancy between my confirmation email and what I was charged. The email had said a certain price after all taxes and fees, but I ended up being charged $6.99 a night extra as a utility fee. To top it off, the room key said Econo Lodge. Confused, I asked a staff member about this and they said they had not received the "rite of passage" to officially become Comfort Suites. This wasn't shocking as the hotel felt more like an Econo Lodge than Comfort Suites, but it angered me as a guest. Their website and the sign outside advertise this as Comfort Suites, when it appears to technically still be Econo Lodge.”
— Blake Westcott

Similar Hotels you may also like

Popular properties similar to Comfort Suites Airport
The Westin San Jose
Homewood Suites by Hilton San Jose North
HYATT house San Jose/Silicon Valley
SpringHill Suites by Marriott San Jose Airport
Four Points by Sheraton San Jose Airport