Fairfield Inn & Suites West Kelowna

3460 Carrington Road, In West Kelowna (Westbank), Kelowna, BC V4T 3C1, Canada

Rating

4.4

Travelers Choice

2020

Price Level

Rooms

Pets

Yes

from $ 1,069.45

BOOK NOW

May

Fairfield Inn & Suites West Kelowna, Kelowna

Fairfield Inn & Suites West Kelowna

With a stay at Fairfield Inn & Suites West Kelowna, you'll be centrally located in West Kelowna, a 4-minute drive from Okanagan Lake and 15 minutes from Kelowna General Hospital. This eco-friendly hotel is 8.5 mi (13.7 km) from Prospera Place and 13.7 mi (22 km) from Summerhill Pyramid Winery. Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a spa tub. Additional features at this hotel include gift shops/newsstands, a fireplace in the lobby, and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge). Grab a bite from the grocery/convenience store serving guests of Fairfield Inn & Suites West Kelowna. A complimentary continental breakfast is included. Make yourself at home in one of the 99 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Cable programming along with MP3 docking stations are provided for your entertainment. Bathrooms with bathtubs or showers are provided.

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RESERVE

Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.

Overall

Excellent

4.4

958 reviews

550

342

Customers Review

Value 3.7

Location 4.3

Cleanliness 4.6

Comfort 4.4

Neighborhood 4.3

Amenities 4.3

Condition 4.5

Quality 5

Recomendation 88.4%

“The room was very spacious, very clean & bed was very comfortable. It would be five star if it hadn’t been for the inconvenience of the construction happening on the other side of our bedroom wall. We decided to take the afternoon to relax in our room before dinner after lots of traveling & it was quite loud. The construction isn’t during the evening or early morning though so it was peaceful during those periods. The breakfast was good, with lots of options. I liked that they provided a paper bag to-go for some of the pre-packaged items. The lemon coffee cake was delicious. Hotel staff were very friendly. Would definitely stay here again.”

— Amanda Neveu

“Have to say.... it was the worst stay of any past Best Western. As mentioned by another review...no shampoo or conditioner but that's just the start. It started off good. When our room wasn't ready and we got an upgrade to the penthouse. From there everything went bad. Yes..it's the penthouse but in the middle of winter you would like the heat to work properly. It took a day and half for it to equalize. With miscommunication from the front desk staff, we were informed our stay was for just one night. We were told that we needed to move at 9pm that evening and after a long day of work. That's not a problem but the hotel made it one. Telling me how put out they will be by leaving us in the room for another 4 nights although my rate was higher than the original room. The real issue was the lack of housekeeping, in fact, there was no house keeping for 3 full days of our 4 full day stay. Then told by management that I was wrong. That's where I get upset. I was also told after the fact , that there was no housekeeping on the weekend. Well....we started the Friday morning with... No towels, no fresh bed or made bed, no shampoo, no hand soap and now, no housekeeping for the weekend. I haven't yet mentioned the trolley for luggage. It looked like it was used for the construction workers downstairs..... the construction that I wasn't warned of when booking the hotel. When putting in a complaint at the front desk management emailed me later that, and proceeded to tell me I was wrong and there won't be further compensation, when I didn't even ask for compensation to begin with. I just wanted a pleasant stay after a long day of work. Is that to much to ask ?”

— Eric Seemann