Experience the Best of Downtown Salt Lake City: Residence Inn

Dr.A k

Jan 05, 2023

5

The Residence Inn Salt Lake City has consistently provided high quality service and attention to detail during my stays. I was impressed with the cleanliness, comfort, and immaculate condition of the rooms. There is no place I would rather stay than Marriott. Ms. Clarisa at the Residence Inn Salt Lake City down town is an exceptional manager. I received excellent customer service from her. My admiration for her professionalism, expertise, and intelligence is unwavering. She went above and beyond to ensure that my stay at Marriott was pleasant and well-cared for. Having a supportive and cohesive manager like Ms. Clarisa makes a positive impact on the customer experience. Front desk staff Mr. Trevor and Mr. Cyrus provided excellent customer service. They treat customers with kindness, generosity, and respect. My sincere appreciation and gratitude are due to the entire team for treating me so wonderfully. It was an excellent stay in every way. I highly recommend this place.

Apaau Solovi - Mailau

Dec 20, 2022

2

I left about 2k in my room and housekeeping got to my room before I could come back to retrieve it. I reported it to the front desk. Housekeeping apparently doesn’t know anything about it. As if they don’t keep logs of who cleans which room. Their housekeeping are thieves and liars. Said they’d investigate and I’ve already considered it a lost, but We stayed here before Christmas too. Some kind of holiday spirit. Overall their rooms are nice and neat. Hard to trust tho.

Frank H

Nov 16, 2022

3

We had a three night stay here. Our room was satisfactory but the kitchenette was poorly equipped, kitchen lighting was poor, and the air-conditioning didn't work (we couldn't get the room temperature below 75 without opening a door). The complimentary breakfast bar was well stocked with a good variety of choices.

Michelle Gunter

Oct 25, 2022

3

The good: I received an upgrade to a 2 bedroom that had 1 king and 2 queens. It's big and if I was traveling with family this would be perfect. There is a fridge and oven in the room with a dining table, desk and couch. The bad: the room doesn't seem to be cleaned well. There was hair on the nightstand. Crumbs in the desk chair, the couch looked dirty. It just didn't seem all that clean.

Liong Mah

Oct 11, 2022

5

Made a reservation. I noticed that i would arrive really early. I message them hotel to see if i can check in early. They said it would be decided that day, and they can always store my luggage for me. When i got there it was 9 am. Checking in is at 3 pm. They had an empty room and allowed to check in early. They also have me bottles of water. They provide good WiFi. The room came with a kitchenette, fridge, sink, some dishes. My room wear clean and comfortable. The closet has a safe that fits my 14 inch laptop. Very convenient location in the heart of downtown. They provide breakfast. Very convenient that i didn't have to go somewhere for that. I would recommend stay at this hotel. The hotel staff would say hello to me by my name. Nice touch.

LYNN B

Spacious Room

4

The bed is in a separate room from the table and chairs and TV. The kitchen area is adequate with plenty of room to move around and allowing you to move the table to access all four sides if you have...

jccslc

Poor check in by Jamal

1

Jamal should be positioned in another place besides front desk. Jamal does not make check in easy to say the least. Can not wait until check in is completely automated at this place. Great location...

laurieg13111

Month Long Stay

5

My family and I had to move out of our home in Salt Lake City due to plumbing problem that required removing the bathroom floor. My sister uses a wheelchair and required an accessible room. The...

570emilyw

"Overbooked" Cancelled our reservation at 11:30pm with no notification

1

I arrived to the hotel on Friday 12/17 at 11:30pm after a long drive, to be told that the reservation that I had made weeks ago was now cancelled and they were "Sold Out". I was so confused by the...

Roy K

A Great location for walking around downtown Salt Lake City

5

I love Residence Inn properties and this property lives up to my expectations. Just a short walk to many great restaurants and easy walking (in my opinion to the sights downtown such as the Temple...

mtsloan2

Amazing wedding & anniversary weekend

5

What a beautifully remodeled property! We were in town for a wedding and our suite did not disappoint. The suite was very clean, modern, spacious, and had a great outdoor balcony. The front staff was...

jlevine1105

WORST MARRIOTT STAY EVER!!!

1

Absolute worst Marriott stay ever. We spent 5 nights in 4 different rooms. The GM shared with us that he is 3rd or 4th GM in the past 2 years. While he was highly accommodating, hospitable, and...

david m

Great stay

5

We came to this hotel for a one night stay because we were visiting a family member at the hospital. This hotel was clean and the employees were very friendly and professional. We decided if we get...

SamanthaS99510

Great stay!

5

Took a quick trip to SLC last weekend and had a wonderful stay at this residence inn. Such a quick walk to so much downtown. Squatters was a fav of ours. Trevor at the front desk was super friendly...

Residence Inn Salt Lake City Downtown, Salt Lake City

Residence Inn Salt Lake City Downtown

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