Krystal Monterrey
Corregidora 519 Oriente Zona Centro Monterrey, Near Macroplaza, Monterrey, 64000, Mexico
Rating
4.3
Travelers Choice
2021
Price Level
$
Rooms
207
Pets
No
from ZAR 11,442.82
22
May
Krystal Monterrey, Monterrey
Krystal Monterrey
The hotel comprises a total of 207 rooms. Individual storeys are accessible via the lift or stairs. Amenities include a cloakroom, a baggage storage service, a safe, a currency exchange service and a cash machine. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the accommodation are a restaurant, a dining area, a café and a bar. Shopping facilities are also available. Travellers arriving by car can leave their vehicles in the garage or in the car park. Additional services include a babysitting service, a childcare service, car hire, translation services, room service and a laundry service.
Price & Availability
Select your room
Deluxe King Room ·
Room Only · 1 King Bed
Member’s exclusive price
Non Refundable
Habitación Deluxe Doble, 1 Cama De Matrimonio Grande ·
Room Only
Cancel free of charge before Sat, 18 May 2024
Deluxe 2 Double Room ·
Room Only · 2 Double Beds
Member’s exclusive price
Non Refundable
Habitación Doble Deluxe One Bed ·
Room Only
Non Refundable
Habitación Doble Deluxe ·
Room Only
Non Refundable
Deluxe Queen Room ·
Room Only · Queen
Deluxe Double Room ·
Room Only · Double
29% discount
Non Refundable
Deluxe Room ·
Room Only
Non Refundable
Junior Suite ·
Room Only
Non Refundable
Junior King Suite ·
Room Only · King
Habitación Doble Deluxe ·
Bed & Breakfast
Non Refundable
Habitación Doble Deluxe One Bed ·
Bed & Breakfast
Non Refundable
Deluxe Queen Room ·
Bed & Breakfast · Queen
Deluxe 2 Double Room ·
Bed & Breakfast · 2 Double
Deluxe King Room ·
Bed & Breakfast
Non Refundable
Deluxe 2 Double or Twin Room ·
Room Only · 2 Double or Twin
Non Refundable
Habitación Deluxe Doble, 1 Cama De Matrimonio Grande ·
Bed & Breakfast
Cancel free of charge before Sat, 18 May 2024
Junior Suite ·
Bed & Breakfast
Non Refundable
Junior King Suite ·
Bed & Breakfast · King
Habitación Doble One Bed ·
Bed & Breakfast
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
1204 reviews
5
591
4
343
3
198
2
62
1
60
Customers Review
Location 4
Cleanliness 4.4
Comfort 4.3
Neighborhood 4.6
Amenities 4.2
Condition 4.3
Recomendation 71.5%
“If you want to get tricked by the bartender, as well as experience issues every single day this is the hotel for you! As we asked in the reception, the safety box was supposed to work, but did not work we got in our room. We then asked to switch the room, and was offered a room on the second floor with no view, which had been paid for. We then went to the reception to change this, in which we were offered a room on the third floor, which also does not have the great view we paid for. We then discovered that the door to the restroom was not working, and asked to get this fixed. After this, we figured out, that the room did not have a refrigerator, that we expected. (This came 5 days later, but is not in the compartment, just standing on the floor)
Their horrible bartender seemed to be very nice and kind and offered us a free drink in the bar. We then went down to the bar and got a drink. We then thought, it was very nice, and wanted to give him tips, whereas his answer was "this won't even cover the cost of the drinks". This is very unprofessional and has made the whole stay at this hotel very unpleasant, and very uncomfortable.
We then wrote a complaint to the hotel, but here 3 weeks later we have received nothing.Very unprofessional.”
— Anders Bornstein
“Horrible staff! I was asking for information and they just tell you "over there" and that's all you get. The workers do not seem to want to work and help new people. I was told the wrong information twice! The security guards need to be retrained and informed on what goes on in their own work place! Horribe workers.”
— Plank Askren
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