Phone Number 511-616-7777
Hotel Riu Palace Pacifico
Riviera Nayarit, Near Plaza Lago Real Shopping Center, Nuevo Vallarta, Riviera Nayarit, Mexico
Rating
4.3
Travelers Choice
2021
Price Level
$$$
Rooms
445
Pets
No
14
Aug

Hotel Riu Palace Pacifico, Nuevo Vallarta

Hotel Riu Palace Pacifico

The Hotel Riu Palace Pacifico (24h All Inclusive) is located in Nuevo Vallarta, Mexico, and is undoubtedly our most luxurious hotel in the area. The high quality service and professionalism of its staff make this hotel the perfect place to spend your holidays. If you want to escape from the hustle and bustle of the city and leave behind the stress of everyday life, this Palace offers you the best facilities to cater for your every need. You’ll find a fresh water swimming pool, Jacuzzi, solarium-terrace, gym, sauna and spa with a range of different treatments and massages. Thanks to the All Inclusive system you can enjoy Mexican cuisine at its best. It includes a wide variety of recipes and is recognised for its distinctive and sophisticated flavours which incorporate many spices. It is a combination of gastronomic traditions, including Mesoamerican and European ones, as well as many others, which is why the buffet restaurant and the different themed restaurants of the hotel offer the best menus and made to order dishes.

Hotel Riu Palace Pacifico

Price & Availability

Overall

Excellent
4.3
933 reviews
5
3285
4
1537
3
533
2
189
1
159

Customers Review

Location 5
Cleanliness 4.5
Comfort 4.3
Neighborhood 4.5
Amenities 4.2
Condition 4.4
Recomendation 68%
“We were here in September with just my wife and youngest who was 2 at the time and has such a fantastic time even during covid that we decided to come back Thanksgiving weekend. It was great coming back and having so many of the staff specially the people serving drinks at the pool remember us and welcomed us back when they saw us. Just like before they were very attentive and we got new drinks before our glasses were even empty. The management had a welcome back letter in our two bedroom suite with chocolates as well. The service in the specialty restaurants were great and the property was clean! In September there were a few places like in the sports bar that had water leaking from the ceiling but this time around you wouldn't have even known it. Everything looked new and clean!I did have 2 things though that I was not too happy about. I'm September they had fresh large shrimp in their pasta again in Toscana's for lunch and some of the best mussels I've had in Mexico cooked fresh. This time around in the 5 days there they didn't have shrimp once in the lunch pasta station and the mussels in any of the restaurants were much smaller and want as good. Maybe it was cooked then frozen then re-cooked so the texture was mushy.The other thing is at the pool they had little tables set up by RIU land in the shade so kids can do crafts. It stayed empty all morning so after a short swim I took my 3 year old over and asked the attendant if my daughter could do a craft. She asked how old she was so I told her 3. The attendant apologized and said only 4yrs of and up can do crafts. I asked if she could make an exception since there was not a single kid there and there hadn't been all morning. The attendant again refused but did give her a small coloring book. My daughter goes to school and does crafts every day and I think it was pretty silly that they wouldn't let her do any crafts. She was really disappointed as well.Aside from those two things everything else was great! The Michael Jackson show was entertaining and the bartenders made good drinks. Will definitely visit again in the future. Also big shout out to the server in Guacamole that recommended the Mexican coffee and provide a for show!”
— Alfred Samson
“This review is long over due. Don't question it, just do it & book it. Amazing stay ! The hotel is designed so that all rooms face the ocean, which is insanely amazing! It is all inclusive food and drinks, and being Mexican I can say some big hotels water down their food, Riu did no such thing. Everything was delicious and scrumptious 😋. Do yourself a favor - if you're in Mexico stick to tropical drinks, Mexican beer, and tequila or mezcal. They have a pretty good selection and always make sure you're taken care of. Check out their Spa. It is a zen zone for sure! Totally worth it. Staff is kind and friendly, ask them for recs and where they eat on their time off. Gave us pretty good recs.”
— J