Phone Number 511-616-7777
Residence Inn Playa del Carmen
Boulevard Playa del Carmen Fracción 7-1 Mz1, Lte 001-6, Playacar FASE II, In Playa del Carmen (Playacar), Playa del Carmen, 77717, Mexico
Rating
4.4
Price Level
$
Rooms
149
Pets
Yes
13
Jul

Residence Inn Playa del Carmen, Playa del Carmen

Residence Inn Playa del Carmen

Residence Inn by Marriott Playa del Carmen is located in Playacar, a neighborhood in Playa del Carmen, and is near theme parks and near the boardwalk. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach Club, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Yucatek Divers and 3D Museum of Wonders are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Conveniently located in the heart of Riviera Maya, the Residence Inn by Marriott Playa del Carmen offers easy access to all major business and leisure hubs. Whether you're with us for a few days, a few weeks, or a few months, your daily routine matters. Our 149 stylish fully furnished studios, one-bedroom, two-bedroom suites feature fully equipped kitchens along with flexible space to work and live. Our complimentary American breakfast consists of fresh, healthy choices making it easy to start every morning just the way you like it. The Market in the lobby is open 24h a day to grab a snack and satisfy your cravings day or night. Want to try out a new recipe in the comfort of your home? Why not use our complimentary grocery delivery service. To balance work and play, relax by the pool overlooking the golf course or make it your office for the day. At our hotel in Playa del Carmen, Mexico, you can work out on your terms without constraints at our gym or using our curated RI Runs Routes on MapMyFitness.

Residence Inn Playa del Carmen

Price & Availability

Overall

Excellent
4.4
634 reviews
5
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Customers Review

Cleanliness 4.6
Comfort 4.7
Amenities 4.4
Condition 4.7
“Beautiful new hotel with excellent service and it's not too pricey to taxi into Playa's tourist zone. There are several delicious restaurants within walking distance. It was very close to Xcaret. The kids loved the rooftop pool.I will say this. We stayed at two brand new Residence Inns in the area, one in Cancun, and both had the same quirks. No paper towels in the kitchen. No extra bedding for sofa beds. Very limited on hand towels and wash rags in the bathroom. The latter wasn't a problem because they replaced those daily and I'm sure you can ask for more. Asking for an extra set of bedding in the evening when housekeeping is already gone for the day is another story. They were able to provide a couple blankets which worked well enough.Also, please vacuum the hallway. It wasn't completely filthy but it didn't look like it was being vacuumed daily either.”
— Sheila Passey
“Terrible Marriot hotel. Little problems and Marriot brand expectations add up to 2 stars for the price.No meat at breakfast, just beans and eggs. Unforgivably weak coffee. No water available at breakfast. Noisy unrelaxing breakfast area, with no sound dampening.Taxis are priced 2.5x the normal rate.Most hotels make complimentary water available in the hallways using in 20L jugs (garrofenes) of drinking water because the climate is very dehydrating. Sadly hotel only offers 1 liter of water in the room and charges 400% the normal price for half liter of water. We had to buy six for a one day stay. There was not enough water to make coffee in our room.When you call the front desk they won't answer the phone.Pool water is dirty, does not feel clean. It used to be a heated pool. Short pool hours, 8am - 8pm. Pool should be open 6am to midnight. It is too cold to swim on the roof after 6pm. Pool should be heated at night and early morning. Pool towels were at the lobby instead of at the pool. Pool towels should be given at check in or have them at the pool.Front desk staff does not speak English.Room was dirty - mirrors were dirty, floors was dirty. Pillowcases have stains - it is so simple to bleach the pillowcase. No kitchen towels.Must have bad management, this is not up to the Marriot standard. Cancun Marriots are better.”
— Mica