Paradisus Playa del Carmen - Riviera Maya
5 Avda Calle 112 Col Luis Donaldo Colosio, Near Punta Esmeralda Beach, Playa del Carmen, 77719, Mexico
Rating
4.3
Price Level
$$$$
Rooms
881
Pets
No
from
$ 3,608.47
18
Jan
Paradisus Playa del Carmen - Riviera Maya, Playa del Carmen
Paradisus Playa del Carmen - Riviera Maya
This luxury seafront resort surrounded by a lush tropical mangrove offers spectacular views of the Caribbean Sea and Cozumel Island. It offers a family concierge free Wi-fi and free on-site parking. Guests can relax at the resort's Yhi spa and enjoy a variety of body and facial treatments Thalassotherapy or a massage. Paradisus La Esmeralda Playa Del Carmen’s spacious air-conditioned rooms feature marble floors and an elegant décor with neutral colour tones. All rooms have a modern bathroom including a sensory tub and a rain shower. Some include a hot tub and special children’s bathroom amenities. La Esmeralda hotel offers a range of international cuisine including Mexican contemporary Asian Latin fusion and Mediterranean. There is also a chill-out club including a bar serving premium brand drinks and a restaurant on the beach. The hotel is about 45 minutes from Cancún International Aiport and just 3 km from the centre of Playa del Carmen. Xcaret eco archaeological park is a 15-minute drive away.
Price & Availability
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Roulette Room Playa Del Carmen Or La Perla (Availa ·
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Roulette Room Playa del Carmen or La Perla ·
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Roulette Room Playa Del Carmen Or La Perla (solo ·
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Roulette Room Playa Del Carmen Or La Perla ·
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Roulette Room Playa del Carmen or La Perla (STD) ·
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Room Sea View ·
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Room Run Of House ·
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Family Concierge Suite Nature View ·
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Habitación Standard ·
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Family Concierge Master Suite Nature View ·
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Family Concierge Junior Suite Swim Up ·
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Family Concierge Suite Nature View 2 Adults ·
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Family Concierge Master Suite Nature View 2 Adults ·
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Family Concierge Junior Suite SwimUp ·
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Family Concierge Suite Nature View 2+1 ·
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Family Concierge Suite Swim Up ·
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Family Concierge Suite Nature View (SE1) ·
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Family Concierge Junior Suite Swim Up 2 Adults ·
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Family Concierge Master Suite Nature View 1 Adult ·
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Suite Capacidad 3 Un Dormitorio ·
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Family Concierge Master Suite Nature View (SE6) ·
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Family Concierge Master Suite Swim Up ·
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Family Concierge Suite SwimUp ·
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Suite Garden View King Bed ·
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Family Concierge Junior Suite Swim Up 3 Adults ·
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Family Concierge Junior Suite Swin Up (E2T) ·
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Master Suite Familiar ·
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Family Concierge Master Suite SwimUp ·
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Junior Suite-Nature View 1 Adult ·
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Family Concierge Suite Swim Up (SE5) ·
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Standard Room ·
Bed & Breakfast
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Family Concierge Master Suite Swim Up (SE7) ·
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Family Concierge Master Suite Nature View 2+1 ·
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Family Concierge Junior Suite Swim Up 2+1 ·
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Suite Capacidad 4 Un Dormitorio ·
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Family Concierge Suite Nature View 2+2 ·
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Family Concierge Junior Suite Swimup ·
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Family Concierge Master Suite Nature View 2+2 ·
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Family Concierge Junior Suite Swim Up 2+2 ·
All Inclusive
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Family Concierge Suite Nature View 2+3 ·
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Suite ·
Bed & Breakfast
Non Refundable
Family Concierge Suite Presidential ·
All Inclusive
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
975 reviews
5
9260
4
2307
3
783
2
326
1
268
Customers Review
Value 4.2
Location 4.3
Cleanliness 4.6
Comfort 4.5
Neighborhood 4
Amenities 4.2
Condition 4.5
Recomendation 81.3%
“I love this resort, the staff are kind and friendly. It was a beautiful time in Mexico. I would have given the hotel a 5 start rating if it weren't for two things that I didn't like very much.
1. The hotel is starting to show it age. It is in need of major repairs/Renovations in some rooms. The room we got had cracks in the walls and ceiling. While the AC worked perfectly, I noticed that it looked like it was on it last leg. One of our friend had there room flood due to a heavy rain fall one day. The Resort was excellent in handle this with no problem, as they moved them to another room and upgraded there room as well. But in reality, this wouldn't happen at a newer resort.
2. My second grip was with one of the staff members who were trying to sell me a Timeshare with Melia programs. I didn't like that she was overly pushy when selling the program. I know you have to make a sale, but If I say I'm thinking about it. Then please let me think about it. You don't have to corner me every time you see me and try to force me to get a sale. I didn't like that, and I didn't appreciate it, as I had to do many things to avoid this person. I Shouldn't have to avoid people on my VACATION! Granted I won't hold this against the resort, because one of the other staff was kind and just let us be and it worked out perfect for us.
Overall, I enjoyed my stay. But in the future, I may look at other resorts that are more modern and not falling apart over time. I would love to stay here again if they renovate the place, especially the rooms.”
— Jeremy Sumpter
“Capella was the best restaurant at the resort. We enjoyed it so much we came 3 times. The food and atmosphere were great. They were knowledgeable about the ingredients, which is helpful with a nut allergy. Our favorite part of the trip was the service. Gerardo was our waiter each time. There are no words to describe how kind and welcoming he was to us. Our last night he made us a special dessert to send us off.”
— Maura Andolsek
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