Phone Number 511-616-7777
Marriott Oakland City Center
1001 Broadway, Near Jack London Square, Oakland, CA 94607, United States
Rating
4.2
Travelers Choice
2021
Price Level
$$$
Rooms
494
Pets
No
23
May

Marriott Oakland City Center, Oakland

Marriott Oakland City Center

Discover Oakland, California, when you stay at Oakland Marriott City Center. Home to a vibrant arts scene, winning sports teams and world-class restaurants, Oakland offers an endless array of things to do. Our hotel is directly connected to the Oakland Convention Center and is near attractions like Oracle Arena and Oakland Coliseum. Maintain your health routine in our hotel's well-equipped fitness center or indulge in farm-to-table cuisine at Iron & Oak, our signature restaurant and bar. Book your next event in Oakland in one of our event venues, featuring more than 100,000 square feet of meeting space. Recharge in hotel rooms and suites that reflect Oakland's chic downtown vibe, featuring eclectic art, soundproof windows, plush bedding, ample workstations and spa-like bathrooms with rainfall showerheads. Upgrade to an M Club room or suite and enjoy exclusive perks such as complimentary breakfasts and desserts. Stay in style at Oakland Marriott City Center, your preferred hotel in downtown Oakland, CA.

Marriott Oakland City Center

Price & Availability

Overall

Excellent
4.2
979 reviews
5
258
4
431
3
151
2
50
1
29

Customers Review

Location 4.4
Cleanliness 4.5
Comfort 4.4
Neighborhood 4
Amenities 4.1
Condition 4.4
Recomendation 87.5%
“I gave it three stars due to Irene a staff member who was very rude on the phone when i called from my room asking about my charges. Due to her tone and sharp comments i had to inform her I was only asking due to me never being advised by staff. And she still was rude and annoyed. As a customer i felt disrespected and she acted like i should have already known since i booked my stay. She has very poor customer service. I booked my stay through a third party and they said the resort fees will differ depending on the resort.Now for the best part, the valet was amazing wish I could remember his name, he was welcoming, informative, helpful and had great customer service.We also had the pleasure of meeting James one of the bar servers In the oak bar. He was amazing, his customer service was authentic, not forced, very informative, great attitude and most importantly he was available. Most times when your the only server on the floor it can be overwhelming. Not James he did such a great job and he made us a jalapeño Moscow mule that was amazing.Thank you valet and James for making my stay amazing and providing great customer service at this difficult time in the world.”
— Keila Miller-Simons
“Didn't even stay. Booked the room because I had a gig in town. The show was cancelled due to lack of ticket sales. Booked the room via Hotels.com. According to Hotels.com I fact did canceled on time but the hotel charged me. I was informed by hotel.com I would get a refund. Refund never came. I reached out to the hotel directly. Days went by with no reply until someone finally contacted me and blamed it on an ex-employee. How lame do you have to be to use that as an excuse? I contacted my credit card company to dispute the charge. Somehow I will still at at fault and resolved as that. Hope you enjoy your pathetic $199.00 you multi million dollar corporation. Guess you need it more than me. Oh and my sister works for these people in a call center into another. She always telling me horror stories about working for these chuckleheads.”
— Pete Rice

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