Krystal Grand Cancún
Boulevard Kukulcan Km 8.5, Near Delphinus Dreams, Near Forum by The Sea Mall, Cancun, 77500, Mexico
Rating
3.7
Price Level
$$$$
Rooms
398
Pets
No
from $ 2,582.83
04
May
Krystal Grand Cancún, Cancun
Krystal Grand Cancún
Overlooking the Caribbean Sea and Nichupte Lagoon only steps from the beach Krystal Grand Cancun offers a bi-level outdoor pool private white sandy beach and full-service spa. The hotel features guestrooms with flat-screen TVs and MP3 docking stations. Guests will also enjoy the private balcony with views of the city or ocean as well as 24-hour room service. Guests at Krystal Grand Cancun can begin the day with a fresh breakfast at the on-site O restaurant. The Grill & Terrace Rissotto and Ayami restaurants plus the Take a Bite is also available at the hotel for casual dining during the day.
Price & Availability
Select your room
Double Deluxe Room (ocean Front Balcony) ·
All Inclusive
Non Refundable
2 Pax Room Non Refundable ·
All Inclusive
Non Refundable
Deluxe 2 Double Room (Ocean View) ·
All Inclusive · 2 Double Beds
Member’s exclusive price
Non Refundable
2 Double Beds - Oceanfront Room ·
Bed & Breakfast
15% discount
Non Refundable
Deluxe 2 Double Room (Ocean View) ·
All-inclusive (food/beverages/snacks)
Deluxe Room (Sea View) with Balcony ·
All Inclusive
Oceanfront Deluxe 2 Double Room ·
All Inclusive · 2 Double
Superior 2 Double Room (Ocean View) ·
All Inclusive · 2 Double Beds
Member’s exclusive price
Non Refundable
Superior King Room (Ocean View) ·
All Inclusive · 1 King Bed
Member’s exclusive price
Non Refundable
Deluxe 2 Double Room ·
Bed & Breakfast · 2 Double
15% discount
Non Refundable
Deluxe Room 2 Double Beds Ocean View ·
All Inclusive
Standard 2 Double Room (Ocean View) ·
All Inclusive · 2 Double
Oceanfront Room ·
Bed & Breakfast
15% discount
Non Refundable
Oceanfront King Room ·
Bed & Breakfast · King
15% discount
Non Refundable
Superior 2 Double Room (Ocean View) ·
All-inclusive (food/beverages/snacks)
Superior King Room (Ocean View) ·
All-inclusive (food/beverages/snacks)
Altitude King Suite ·
All Inclusive
Non Refundable
Altitude Double Suite ·
All Inclusive
Non Refundable
Superior King Room ·
All Inclusive · King
Superior Room (Sea View) ·
All Inclusive
Oceanfront Superior King Room ·
All Inclusive · King
Oceanfront Superior Double Room ·
All Inclusive
Non Refundable
Deluxe Room 2 Double Beds Ocean View (2 Double Beds) ·
All Inclusive
2 Pax Room Non Refundable ·
Bed & Breakfast
Non Refundable
1 King Bed - Superior Room ·
Bed & Breakfast
15% discount
Non Refundable
Altitude 2 Double Suite ·
All Inclusive · 2 Double Beds
Member’s exclusive price
Non Refundable
Superior Room 2 Double Beds Ocean View ·
All Inclusive
Superior Room 1 King Bed Ocean View ·
All Inclusive
Deluxe Double Room (Ocean View) ·
All Inclusive · Double
Deluxe Double Room (Sea View) with Balcony ·
All Inclusive · Double
Superior Double Room ·
All Inclusive · Double
Altitude Oceanfront King Suite ·
All Inclusive · 1 King Bed
Member’s exclusive price
Non Refundable
Altitude 2 Double Suite ·
All-inclusive (food/beverages/snacks)
Altitude King Suite ·
All-inclusive (food/beverages/snacks)
Standard Double Room (Limited Ocean View) ·
All Inclusive · Double
Standard Suite ·
All Inclusive
Standard King Suite ·
All Inclusive · King
Altitude Oceanfront King Suite ·
All-inclusive (food/beverages/snacks)
Superior Room 2 Double Beds Ocean View (2 Double Beds) ·
All Inclusive
Altitude King Room ·
All Inclusive · King
Altitude Double Room ·
All Inclusive · Double
Standard Suite (Sea View) ·
All Inclusive
Oceanfront Deluxe Double Room with Balcony - MEXICOUSD ·
All Inclusive · Double
Cancel free of charge before Mon, 29 Apr 2024
Standard 2 Double Room ·
Bed & Breakfast · 2 Double
15% discount
Non Refundable
Standard King Room ·
Bed & Breakfast · King
15% discount
Non Refundable
Altitude Suite King Boulevard View 1 King Bed ·
All Inclusive
Altitude Suite 2 Double Beds Boulevard View ·
All Inclusive
Altitude Oceanfront Room ·
All Inclusive
Standard 2 Double Suite ·
All Inclusive · 2 Double
Altitude Suite King Ocean Front 1 King Bed ·
All Inclusive
Oceanfront Deluxe Double Room with Balcony ·
All Inclusive
Non Refundable
Altitude Corner Suite (Limited Ocean View) ·
All Inclusive · 1 King Bed
Member’s exclusive price
Non Refundable
Corner Suite ·
All Inclusive
Oceanfront Deluxe Double Room ·
Bed & Breakfast · Double
Altitude Suite 2 Double Beds Boulevard View (2 Double Beds) ·
All Inclusive
Altitude Suite King Boulevard View (1 King Bed) ·
All Inclusive
Oceanfront Double Room ·
All Inclusive · Double
Non Refundable
Oceanfront Superior Double Room - MEXICOUSD ·
All Inclusive · Double
Cancel free of charge before Mon, 29 Apr 2024
Oceanfront Superior King Room - MEXICOUSD ·
All Inclusive · King
Cancel free of charge before Mon, 29 Apr 2024
Altitude Suite King Ocean Front (1 King Bed) ·
All Inclusive
Standard Room ·
All Inclusive
Oceanfront Deluxe Double Room ·
All Inclusive · Double
Non Refundable
Altitude Corner King Suite (Limited Ocean View) ·
All-inclusive (food/beverages/snacks)
Oceanfront Deluxe Room ·
All Inclusive
Altitude Corner King Suite (Limited Ocean View) ·
All Inclusive · King
Altitude Double Suite - MEXICOUSD ·
All Inclusive · Double
Cancel free of charge before Mon, 29 Apr 2024
Altitude King Suite - MEXICOUSD ·
All Inclusive · King
Cancel free of charge before Mon, 29 Apr 2024
Altitude Oceanfront Suite - MEXICOUSD ·
All Inclusive
Cancel free of charge before Mon, 29 Apr 2024
Standard Suite (with View) ·
All Inclusive
Altitude Corner Double Suite (Limited Ocean View) ·
All Inclusive · Double
Oceanfront Suite ·
All Inclusive
Non Refundable
Altitude Corner Suite (Limited Ocean View) - MEXICOUSD ·
All Inclusive
Cancel free of charge before Mon, 29 Apr 2024
Altitude Oceanfront Master Suite ·
All Inclusive · 1 King Bed and 1 Twin Sofa Bed
Member’s exclusive price
Non Refundable
Standard Master Suite ·
All Inclusive
Altitude Oceanfront King Master Suite with Extra Bed ·
All-inclusive (food/beverages/snacks)
Oceanfront Master Suite ·
All Inclusive
Non Refundable
Altitude Oceanfront Master Suite - MEXICOUSD ·
All Inclusive
Cancel free of charge before Mon, 29 Apr 2024
Presidential King Room (Ocean View) ·
All Inclusive · 1 King Bed
Member’s exclusive price
Non Refundable
Presidential King Room (Ocean View) ·
All-inclusive (food/beverages/snacks)
Presidential Oceanfront Suite - MEXICOUSD ·
All Inclusive
Cancel free of charge before Mon, 29 Apr 2024
Presidential Oceanfront Suite ·
All Inclusive
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.7
853 reviews
5
2542
4
1639
3
801
2
356
1
389
Customers Review
Cleanliness 4.2
Comfort 4
Amenities 3.7
Condition 3.8
“Nos pareció muy excelente, el personal fue muy amable y siempre atentos, muy bonito el hotel y estancia. Aunque nos gustaría que mejorarán la limpieza de la alberca ya que en alguna ocasión la vimos sucia. Espero que mejoren esta parte. Pero de ahí en fuera excelente todo 👍🏻👍🏻”
— Claudia Valadez
“Fechamos para ano novo o pacote all inclusive, e no dia 31 a noite eles tiraram praticamente todos as opções de comida, meio que “obrigando” a pagar o pacote de R$600 reais por pessoa para o jantar, deixaram apenas o serviço de quarto disponível, em um único restaurante que obviamente ficou cheio, porque o hotel estava lotado.A comida e as bebidas eram de péssima qualidade, e não valeu a pena, desde o café da manhã até a janta.As jantaseram péssimas: o macarrão que pedi no ano novo veio com mais sal do que o próprio saleiro.Os peixes que meu marido pediu estavam frios, e o do dia do ano novo (nesse que obrigaram a gente a comer o room service) veio meio cru! Isso porque era peixe frito.Até eu cozinho melhor.A maior parte dos garçons não era atenciosos, acabávamos tendo que pedir 3 a 4 vezes a mesma coisa.O café da manhã era péssimo, os pães estavam duros, e se acabassem as opções você ficava sem, ou seja: chegue cedo se quiser comida, se não você fica sem, mesmo que tenha pago.Na hora do almoço os garçons te serviam, pra que você obviamente não coma né? Porque se acabar acabou.Inclusive a água não estava disponível lá, no café da manhã, você tinha que pedir ao garçom para te servir, e ele obviamente demorava para vir.Tinham 2 garçons no restaurante lãs velas para atender umas 50 pessoas!!! E no café da manhã era apenas 1 garçom para atender 70 a 80 pessoas!!!Obviamente não iria ser bom né?Um dia pedimos água ao garçom e ele nos trouxe uma água não potável, que estava em uma jarra.A água da torneira saia de uma cor escura (alou, por um hotel ser 4 estrelas deveria ter um tratamento na água).Um dos elevadores da torre B não chegava ao 8° andar, nem ao 5° andar, porque os botões estavam quebrados.Tinham dois elevadores, se um deles chegasse no PB, vocêtinha que subir de escada do 7° ao 8°.Pra você que está lendo: NÃO VÁ A ESSE RESORT.não é um resort de 4 estrelas, deveria ser de 3.A piscina estava totalmente cheia e não havia onde se sentar perto da área da piscina, e onde havia espreguiçadeiras, não havia guarda sol, ou seja: não tinha como se esconder do sol.O Wi-Fi não funcionava no nosso quarto, ficamos em frente ao mar, no 8° andar da torre B, mas ele não chegava até lá.Foi péssima a experiência, não vá a esse hotel, por mais que você ache que minha má experiência seja por que fomos no ano novo, esse hotel não deseja o bem do cliente.Ele não se interessa no seu bem estar, não Queira estragar suas férias com coisas bobas como essas que acabam gerando estresse.Você paga alto valorpara ter um serviço bom, mas acaba se arrependendo, porque eles não se importam com o cliente.”
— Isabele Reis
Similar Hotels you may also like
Popular properties similar to Krystal Grand Cancún