Located adjacent to Northern Arizona University and 1 mile north of 1-17 and I-40 this Flagstaff all-suite hotel features free Wi-Fi in all guest rooms and a daily made-to-order hot breakfast. A 42-inch flat-screen TV is featured in each suite. A private bedroom and a separate seating area with sofa bed armchair and work desk are provided. A wet bar with granite counter tops refrigerator microwave and coffee-maker is included. An outdoor heated pool and hot tub are available for guest relaxation. A modern fitness centre is located on site. Room service and a nightly manager’s reception are offered. A business centre is located in the lobby. Flagstaff city centre is 1 mile away. Sedona and Arizona Snowbowl Ski and Recreation Area are within 30 minutes’ drive of Embassy Suites Flagstaff. The Grand Canyon is 90 minutes’ drive away.
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
“The staff at the front desk provided excellent customer service during the entire check-in process. The absolute best I have ever been treated upon checking into any hotel.”
— Steven
“Nothing actually. Horrible experience We had no hot water in the shower. We notified management 3 different times during an hour and 15 min. Asked to be moved to a different room was told there was none. Then was told we can use another rooms shower if needed. Long story short NO SHOWER!!!”
— Verified Hotel Guest
Customers review
Overall Good, 3.9
Value 3.8
Location 4.8
Cleanliness 4
Comfort 3.9
Neighborhood 4.3
Amenities 3.7
Condition 3.8
Recomendation 84.5%
Verified Hotel Guest
Sep 27, 2020
3.5
Our room smelled like a smokers room. It was supposed to be a non smoking hotel. I also booked this hotel for their free hot breakfast. That did. Not happen due to covid.i think when I booked it tge breakfast was still listed.
Kelli
Jun 17, 2020
4.5
Really wish we had known they closed the breakfast area before booking. That's the best part about embassy suites. Are the freshly cooked omelettes.
Matthew
Jun 14, 2020
0.5
For being an Embassy Suites, service an amenities, even with the corona virus playing a part, were sub par. No effort made to make up for the lack of service. The only thing we were offered was a refund which I would have taken but we were unpacked alread
Verified Hotel Guest
Jun 02, 2020
0.5
Nothing actually. Horrible experience We had no hot water in the shower. We notified management 3 different times during an hour and 15 min. Asked to be moved to a different room was told there was none. Then was told we can use another rooms shower if needed. Long story short NO SHOWER!!!
Verified Hotel Guest
Dec 18, 2019
5
The staff was unbelievably friendly and accommodating. Loved the breakfast as well as the complimentary happy hour. They kept the communal area clean and stocked with plenty of snacks even on a very busy weekend.
Verified Hotel Guest
Nov 23, 2019
2.5
The location Is not up to typical Embassy Suites standard. Room was old, baseboards were falling off. Bed was incredibly hard. PAC n play had metal bars and a very thin mattress compared to a standard pac n play. Son could not sleep in it. I still have a sore back
Verified Hotel Guest
Aug 20, 2019
0.5
Your amenities list is in accurate and incorrect. After driving four hours with an infant a dog my wife and myself we arrived at this hotel to be told we weren't allowed to stay there because they do not except pets. I've verified this multi Unusable...refund
Ben
Dec 16, 2018
2.5
Breakfast, omelets! Halls and room floors are kind of dirty.
Steven
Nov 20, 2018
5
The staff at the front desk provided excellent customer service during the entire check-in process. The absolute best I have ever been treated upon checking into any hotel.
Dorothy
Nov 06, 2018
0.5
Breakfast was ok. The thermostat was broken. The room was like a sauna. After the maintenance man could not fix it they gave us another room. The next room was freezing. The rooms were old and very much need of a remodel. There was build up of dust against all the molding
mobilerichhouse
Not Hilton Quality
1
Rooms very outdated, not cleaned well, very uncomfortable beds, no room temperature control, breakfast was terrible, afternoon reception was underwhelming and only enough for first few guests...
moore j
Buyer beware!
1
This embassy suites did not meet the expectations of the Hilton Embassy brand. The hallways had a musty old smell, inside our room the carpets were ripped and had holes, the chair and the sofa were...
45252819387
COVID is not an excuse
2
This review reflects the hotel, not the staff.
I visited this hotel with my family in December. The digital key left us standing in the cold calling the front desk for help. The lack of updated...
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