“The pool door would not unlock, for me or the staff, so the pool was useless. This was a known issue for over 2 weeks. The continental breakfast was $10 per person and not appealing. The hotel was under renovation and this was never mentioned or posted while making my reservation. The ONLY good things were the politeness of the staff and the cookies. Extremely disappointed in our experience.”

“Only giving one star because the staff was nice. This hotel will most likely be nice someday. It was purchased by Hilton, Priorly a Phoenix Inn and has a long way to go because of Covid getting in the way or renovating. We booked a stay got there and checked in went to our room skeptical along the way cause of the renovations, 10 dollars per person for breakfast and the 10 dollars to park. We went in the room and looked around. Furniture was peeling off finishes, the carpet was peeling off the floor, the wallpaper was all wrinkled in a corner the inside of the toilet was all stained. I could name more but you get my point. We turned around a checked out and came to the home2 here in Salem instead which is beautiful. In the future when we know the renovations are all done I will ask to view a room first and maybe actually come and stay. I just want everyone to know what to expect and you can decide from there yourself with a heads up before booking.”