Experience Luxury and Style at Andaz Ottawa Byward Market Hotel

Andaz Ottawa Byward Market

325 Dalhousie Street, Near Byward Market Square, Ottawa, ON K1N 7G1, Canada

Rating

4.6

Travelers Choice

2021

Price Level

Rooms

200

Pets

Yes

May

Andaz Ottawa Byward Market, Ottawa

Andaz Ottawa Byward Market

Rooftop drinks a 24-hour gym and free Wi-Fi mingle steps from shops and the Shaw Centre at the Andaz Ottawa ByWard Market. At the 16-story Andaz 200 rooms feature 50-inch flat-panel TVs free Wi-Fi coffeemakers and rainfall showerheads. Non-smoking rooms are available. Head to the rooftop for a workout in the 24-hour fitness center or for a drink in the lounge. There's also a restaurant and a lobby bar and room service is offered around the clock. Pets are allowed for a fee and even receive their own beds snacks and bowls. The Andaz is nestled within Ottawa's ByWard Market district less than one mile east of Parliament Hill. Walk 10 minutes to check out the National Gallery of Canada or the Notre-Dame Cathedral Basilica. Guests are also within a half-mile stroll of the Shaw Centre and less than one mile from downtown Ottawa. Ottawa International Airport is 10 miles south.

Price & Availability

2 Adults, 1 Room

Travelers

Adults

Children

Rooms

Done

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Overall

Wonderful

4.6

1517 reviews

1219

319

101

Customers Review

Cleanliness 4.7

Comfort 4.6

Neighborhood 4.7

Amenities 4.4

Condition 4.7

Recomendation 82.4%

“Muy lindo Ottawa!”

— Adriana LF

“Vale a pena tomar um drink no terraço.”

— Iris Oliveira

Customers review

Overall Wonderful, 4.6

Cleanliness 4.7

Comfort 4.6

Neighborhood 4.7

Amenities 4.4

Condition 4.7

Recomendation 82.4%

P Infante

Jan 29, 2022

Bom hotel

Patricia Fu

Jan 13, 2022

Great convienent location! It is right by downtown Ottawa next to Byward market. Walking distance to everything. Our room has a great view facing the Parliament. It is nice and clean and the staff are friendly and helpful. We also had a couple of great breakfasts in their restaurant Feast + Revel. We will certainly come back again next time when we visit Ottawa.

Mr. Herchawi

Jan 08, 2022

Always love my stay at the Andaz, their very accommodating and friendly. The suit was nice and with a great view of the heart of Ottawa. Rainfall shower and bath are amazing!

Colleen H

Dec 29, 2021

Nice hotel room but we paid a premium for a room with a parliament view... Instead we were on the 6th floor with a view of the Marriott's roof and couldn't see parliament at all. Extremely poor service to charge for something and not follow through. No beverages or treats upon check in as some older reviews mention. Poor parking situation. Overall very average and left me wishing we had stayed at the Fairmont for a very comparable price.

Thomas Dafinger

Dec 22, 2021

My stay at the Andaz in Ottawa was a short, but a pleasant one. I booked one night only, as my trip in Canada was not long lasting. I checked in online and due to my tier within their loyalty program, they gave me an upgrade to a suite, which I enjoyed. Everything was spacious designed and from the 14th floor you had a very nice view to the Parliament Hill. The bed was comfy to get a good rest during the night. I would stay in this Andaz hotel again!

Mahtab Mojtahed zadeh

Dec 11, 2021

I really had a great experience here at Ottawa Andaz. other than the clean room, nice view at the top floor restaurant and friendly staff, I can tell you this story! I dropped my airpod case in the elevator hole!! they were kind enough to involve their elevator service company to find it and called me about it after I had left the hotel. This was one of the best customer services I have ever experience :) Considering unique stays I had twice at Andaz Amsterdam, I really will choose Andaz with a peace of mind from now on :)

Kranes Siu

Nov 27, 2021

I had a wonderful 3 nights stay. Great location and view. Most importantly, great team of staff from front desk, to the restaurant and rooftop, staff and the happy hour on the rooftop with a nice sunset view. Great breakfast selections and high quality gourmet egg dishes downstairs at Feast and Revel. It’s worth to go in there for breakfast even if you are staying at the other hotel. Of course, it’s better if you stay at Andaz too ;)

Iris Oliveira

Nov 16, 2021

Vale a pena tomar um drink no terraço.

Marco Pereira

Nov 16, 2021

Hotel despojado, fashion bem legal e excelente localização.

Lucia Paes Barreto

Nov 16, 2021

Hotel conceito. Excelente.Pena que o café da manhã e o estacionamento não sejam incluídos na diária.

Marcela David

Nov 16, 2021

Toronto! Uma cidade incrível!!bons restaurantes,destaque para :Marché ,dentro do edifício Brookfield na Bay street 181. Museu da civilização Canadá,destaque para a múmia !! Linda cidade,cheia de lojas e diversão .

Cristiane Cavenaghi Walter

Nov 16, 2021

O hotel fica na região central, bem próximo a pontos turísticos. Fomos a pé fazer os passeios. O quarto é grande, cama confortável, banheiro espaçoso e limpo. Tem um Starbucks bem perto.

Thiago Ghirotti

Nov 16, 2021

Mais uma grata surpresa em nosso passeio pelo Canadá! Logo quando chegamos fomos surpreendidos com a presteza e atendimento do pessoal, que além de nos orientar dos principais pontos turísticos e atrações que não poderíamos perder, nos deram de cortesia uma taça de vinho que estava maravilhosa!Além do atendimento e localização, que também fora um dos pontos fortíssimos, a limpeza; conforto e tamanho do quarto fizeram da nossa experiência no Andaz perfeita!

Victoria F.

Nov 12, 2021

I ate at the restaurant and spent the night vomiting gluten. I asked the server who supposedly ask the chef about gluten in the food.I even specifically referred to the sauces when asking about gluten. I was told that the food was gluten free. The food was clearly not gluten free. One or more of the items contained gluten. I spent the night vomiting gluten.

Graeme Mitchell

Nov 02, 2021

Perfect location. The convenience of having a quick breakfast on site would be better. The restaurant on site is ridiculously priced. The breakfast at the Le Germain is well thought out.

Sasa “Habibi”

Oct 23, 2021

Best location in the center of the market! Room’s clean. Staff are nice! One thing that bothers me is we came back from the market after drinking probably around 2am. And there were a few young people wandering around outside the hotel gate n trying to get in, but they certainly didn’t live there. As they didn’t have keys to open the front door. Made my friend from Vancouver thought Ottawa downtown didn’t seem so safe😥. At least manage one or two male staff stay at the front door is better than leaving only one female young lady work during the night shift. That’s not it. When we arrived our room, there two young people looking drunk, sitting on the hallway chatting in front of our room. They didn’t seem have a room either, but how did they get in? They probably like to enter inside bcs it’s cozy and warm, quiet, better than being outside. They stayed at least up to two hours before I fell asleep, they were still there. Which means, the security didn’t pay much attention on CCTV either🙁. I hope this review will ring a bell to hotel managers and fix these problems.

Donna Neftin

Oct 12, 2021

Had a great stay here! Staff was super friendly and helpful. The beds were comfortable. View overlooking parliament and the market was really cool! They have a lovely roof top bar. The Resto was booked so unfortunately, I missed getting to try the food.

Jamie JL

Oct 07, 2021

The hotel is trying to be chic and has some niche qualities for sure. But unfortunately, some basics were lacking with respect to comfort and maintenance - at least for our stay. We had a king room and all 4 pillows were far too soft. Not a huge issue since we called and had 2 more brought up. Would be nice if there were 2 soft and 2 firm as a standard though. The table in the room had wobbly legs also making it hard to work without it moving around quite a lot. The shower door also did not have a seal at the bottom meaning water would be all over the floor after a shower. Our towel was stained as well. And lastly, the TV did not seem to have a guide. We are still there for another night so I am going to see if I can resolve that.. it must have a guide. If we could switch hotels for our last day, we would unfortunately it's not worth the effort. I hope in future Andaz focusses more on guest comfort and room maintenance... and then the chic qualities that might set it apart. For a 4 star property, its over rated. I would say 2.5.

Mansi Baxi

Oct 05, 2021

Rooms are great! The only reason I selected this hotel vs others was modern rooms and Hyatt brand name. However, the experience wasn't great. I am a vegetarian so like to view the menu before going to a restaurant. Both their restaurant menus weren't accessible online. You'd have to go physically to check. Parking related information could be shared proactively upon booking. Basic items like toothpaste, bathroom slippers, etc. we're missing from the room.

Bindan Patel

Sep 16, 2021

Andaz Ottawa Byward Market is right in the Byward Market. The location is central to many of Ottawa's attractions. It is an easy walk (around 10-15 min) to Parliament Hill, the Rideau Centre, and the National Art Gallery.The staff were friendly and helpful. Have requested some of the items and house keeping people did honoured it in a timely manner. On site parking size is small as they are sharing with private parking lot. There was a good view of the Market and Parliament from the eleventh floor and hotel room was nice, clean and very comfortable.

Jenna Chaplin

Sep 16, 2021

Good clean modern hotel. I found the room a little small - in a room with 2 queens I would have hoped for 2 chairs and a desk but there wasn't enough space. The staff are friendly and helpful and the breakfast was excellent. My main complaint is with the website and App from which I wasn't able to find information on parking, amenities, opening times and menus. However, when I used the app to text I did get prompt helpful replies.

Seungyup Lee

Jun 02, 2021

The hotel was very clean and modern, but the real jewel of this hotel was its staffs. Me and my family stayed here for only one day, but the people I met, from valet to reception, made a fantastic impression as they were very friendly and helpful. I believe that the employees' attitude towards the guests is far more important than fancy facilities, which I found that many hotels, even four-to-five star hotels, seems to forget. Andaz Ottawa obviously did not. The downside was the view of the rooms we got. I reserved two rooms and the hotel gave me rooms that were both on the fourth floor where the view was almost completely blocked by another hotel right across the street. The hotels were so close that you could literally see its insides, and we had to close our blinds during our stay the whole time. Nevertheless, I am still impressed by the hotel's professional staffs and its modern rooms (obviously lot of thought went into its design).

Cynthia Jobim

Nov 16, 2020

Localização excelente, próximo dos principais pontos turísticos. Serviço atencioso. Reserve o bar no roof top! Vista incrível

Kk Andrade

Nov 16, 2020

Uma ótima escolha em Ottawa

Jacqueline Vilela

Nov 16, 2020

Lugar acogedor, cálido y familiar. Su restaurante tiene a uno de los mejores chefs, deliciosos platos y buena atención.

Roland Gaspar

Oct 06, 2020

The Andaz in Ottawa has its ups and downs, it was stellar on opening and maintained a high level of service for a while. It then had a terrible dip in service and room cleanliness. For the last year, I've seen nothing but improvements -- covid weirdness notwithstanding. Still the best property in Ottawa, and by far the best Hyatt property in Canada (barring the ever-in-renovation-Toronto-Park-Hyatt).

Sonny Toribio

Nov 16, 2019

Hotel con un concepto moderno

Gerardo Plazas Sanchez

Nov 16, 2019

Pase super en este hotel

Ricardo Hodgson

Nov 16, 2019

Cuando llegamos al hotel a las 7 de la tarde, nuestra habitación no estaba lista, pero la joven de recepción nos invitó a unas bebidas en el bar del hotel, y al ratito ya estaba lista. La nota negativa es que reservamos una habitación con vistas y cama extragrande, y nos dieron una habitación sin vistas, en el tercer piso, y con dos camas. Eso sí, las camas individuales son tan grandes que pueden dormir dos personas en cada una. El minibar es gratuito, excepto las bebidas alcohólicas incluyendo la cerveza, que la cobran a precio de oro

Adriana LF

Nov 16, 2018

Muy lindo Ottawa!

Liliana Nowosad (Nowoli)

Nov 16, 2018

Muy buen hotel, desde la atención del personal hasta los servicios brindados. Hermosa ciudad.

Jordi Ramon

Nov 16, 2018

Buen hotel y bien ubicado. Grandes habitaciones, modernas, amplias y cómoda cama. Tiene un parking donde has de dejar las llaves. Tiene un bar en la azotea con buenas vistas pero bastante mala música. Eso sí hay algunos detalles sin sentido, supuestamente el minibar es gratuito pero al final es solo lo que no lleva alcohol, y solo hay 2 cocacolas y 2 aguas. También tienes una cerveza o vino gratuito al llegar y resulta que te dan una lata de cerveza y un vino malo en la recepción, no es ni en el bar! Para hacerlo así sería mejor no hacerlo.

Jorge Alberto Niemetz

Nov 16, 2017

Muy buena atencion y habitación

KimberlayS

Nice and cozy

Nice and clean hotel, great location and amazing staff. I didn't have the chance to try the restaurant but the menu looked interesting. Only problem I would say is that the parking is not included...

Terry H

Best views in the city!

If you're looking for a fun place to stay, look no further. We were there for a concert, and wanted a place to go back to afterwards. There are DOZENS of restaurants, bars, and places to visit within...

Cdnray

Andaz is Perfectly Located

Very nice modern hotel in the heart of the Byward Market. Had tried to get in 3 years ago (prior to Covid) and it was full. Very good staff. The second time at an Andaz property and they are well...

Domaisonneuve

Worth it

Great hotel. The room was clean, the view was amazing, bed comfortable amd shower was also great.Worth every penny. The Deluxe Room with view was really worth it. Perfect for a romantic night. My...

Peter Y

Great staycation

Since the beginning of the pandemic my wife and I started staying at the Andaz for long weekends. Itâs a great location, close to dining and attractions. The rooms are always clean and inviting and...

gaelkaruranga

my stay at Andaz

overall my experience, and stay was excellent. Great staff very professional. My room was very clean I got updated to a suite prior to my arrival, the view was fantastic, everything in the room...

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