“Goodness. What to say...always a lovely stay here.We've stayed with Renaissance at several different properties re: Marriott, and we've always received top-notch service. This Renaissance is no different. Perfect for out-of-town guests and locals alike. Great location downtown, yet away from the hustle and bustle - right next to the State House and the VETS Auditorium, near the Financial District & Providence Place Mall.Upon arrival, you're met with experienced valet service and whisked inside to reception. Hotel staff is attentive, sharp to detail, thorough, and above all, warm - great pillars of hospitality.We've been fortunate enough to be placed on the Concierge level with our stays due to our Bonvoy status, which is a nice touch. The lobby smells fantastic, cleanly aromatic, as does the rest of the hotel. Just kind of carries through.There's also beautiful architecture at this location, and nothing & nobody is pretentious - it's just an obvious high standard of excellence that filters through every aspect of your stay here.Highly recommend if ever you travel in/around Providence. Bondade. O que dizer ... sempre uma estadia encantadora aqui.Ficamos com o Renaissance em várias propriedades diferentes re: Marriott, e sempre recebemos um serviço de alto nível. Este Renascimento não é diferente. Perfeito para hóspedes de fora da cidade e moradores locais. Ótima localização no centro da cidade, mas longe da agitação - ao lado da State House e do VETS Auditorium, perto do Financial District & Providence Place Mall.Na chegada, você é recebido com serviço de manobrista experiente e levado para a recepção. Os funcionários do hotel são atenciosos, atentos aos detalhes, meticulosos e, acima de tudo, calorosos - grandes pilares da hospitalidade.Tivemos a sorte de ser colocados no nível Concierge com nossas estadias devido ao nosso status Bonvoy, o que é um toque agradável. O lobby tem um cheiro fantástico, limpo e aromático, assim como o resto do hotel. Apenas meio que carrega.Há também uma bela arquitetura neste local, e nada e ninguém é pretensioso - é apenas um alto padrão óbvio de excelência que filtra todos os aspectos da sua estadia aqui. Altamente recomendado se alguma vez você viajar em/ao redor de Providence.”

“I hate writing bad reviews, but this needs to be written.I am a loyal Marriott Rewards member, and I appreciate the Marriott quality.I found my first exception to Marriott standards.I am staying at the Renaissance Downtown Providence RI.We checked in two nights ago.The first night and morning, there was no hot water, and we had to take cold showers.Today we returned to our room about 8:30, the door did not work.An engineer had to be called to fix the door.30 minutes later we finally get in our room only to find the room has not been serviced.We complain.Its now our bedtime and no one has serviced our room.I would leave this hotel now if I had alternative.Do not stay here.It an expensive hotel, and certainly not worth the money.”